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  #1  
Old 04-10-2008, 08:20 AM
 
Join Date: Apr 2008
Posts: 3
Default XC90 Instrument Panel failure

I have a 2003 XC90 D5 and I lose power to the instument panel. It started intermittently: sometimes fully working, then blank (all lights off, needles at zero). Now it is definitely broken!

I would appreciate any advice or suggestions...

Those times I have had it working, there have been a couple of warnings in the message centre (eg SRS airbag service urgent, brake failure) and also the panel froze once: the speedo and revcounter needles froze in place for a few seconds, then I got the brake failure warning, then all went dead.

The car runs fine: lights, indicators, satnav, hifi all work normally, and it drives perfectly. On startup now all I see is the engine check symbol illuminated, nothing else.

An independent Volvo specialist checked error codes, and just found a 'communication error' with the control unit of the instrument panel, nothing more specific than that. I have also had a mechanic remove the panel to check the plugs are all connected.

He wants to check a control unit that is located somewhere in the panel under the windscreen wipers, which apparently could have had water ingress. Apart from this, I am looking at replacement, costing 700 plus pounds...

Any ideas welcome!

Thanks.
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  #2  
Old 04-10-2008, 11:48 AM
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JPN JPN is offline
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Default RE: XC90 Instrument Panel failure

Hello mate,

If all other electrical devices are working and if all connectors are secure at the back of the instrument cluster, then yes I would assume something on the circuit board/electronic control for the cluster has failed.

If one is electronically-inclined, it may be a matter of replacing SMD (Surface Mount Device) otherwise the entire board would have to be replaced. If it can be reset, I would have a dealer reset to see if the cluster comes back to life but then I would like to find out the cause of the failure, as it may go dead again. It would be ideal if you can find another XC90 at a yard (not the Scotland Yard but the other yard[8D]).


JPN
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  #3  
Old 04-22-2008, 06:11 PM
 
Join Date: Apr 2008
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Default RE: XC90 Instrument Panel failure

Thanks very much for the response: I plan to take it to a main dealer as soon as I can.

One idea I had was to try a company such as http://www.clusterrepairsuk.co.uk/. Any idea if this would be a waste of time?

I have tried finding a scrapped car, but no luck so far...
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  #4  
Old 04-22-2008, 09:29 PM
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Default RE: XC90 Instrument Panel failure

I just checked out the URL link, and it seems to be a good option. Inquire them to see if they deal with Volvos. I believe they do, as Volvos use VDO (German) instrument panels. And I assume the inst panel on your XC90 is also VDO. The brand-name should be stamped on the back of the cluster assembly, and my 1994 850 had a VDO cluster as well.

Compare the price difference with the dealer, but I believe Cluster Repairs UK would beat Volvo garages in price. Alsorefer to the owner's manual to see if there is a fuse dedicated to the instrument.


JPN
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B5234T OBD-II Compatible

2004 Honda TL-UA6 3.2-V6 J32A VTEC 6-SPD

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  #5  
Old 05-25-2008, 01:30 AM
 
Join Date: Oct 2007
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Posts: 235
Default RE: XC90 Instrument Panel failure

is any other electronic on the car stop working when your instrument cluster died??? Can be a network problem in the CAN electronic system.
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Not trying to prove anything just want to ask other for opinions (Since I don't know everything)

Current car: 2002 Volvo V70 T-5
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  #6  
Old 06-20-2008, 02:58 PM
 
Join Date: Apr 2008
Posts: 3
Default RE: XC90 Instrument Panel failure

Update on this instrument cluster issue: I sent off the cluster to Cluster Repairs UK in Norfolk, whosent the unit back to me after a £180 repair, and... still dead. Nothing, not a flicker. So I took it to a Volvo dealer, Rybrook of Warrington, and they were helpful but couldn't trace the fault apart from getting a 'communication error' from their diagnostics. But they did put a cluster from another car into my XC90, which fired up just fine, so they were able to confirm it was my cluster that was the problem rather than anything else on the car.

So I called up Cluster Repairs, as they give a warranty on their work, they were puzzled but told me to return the unit to them. I did so, got it back again, and still no signs of life. To say I was unhappy is an understatement. However, I have no reason to think that they did not attempt repairs in good faith, but they did keep telling me the item lit up fine on their test bench, and all I could see was a lifeless lump of plastic behind my steering wheel... they offered a full refund so I guess nothing lost apart from time.

I then did a whistle-stop tour of scrap yards and dismantlers, on ebay, autotrader, Yell.com and anything else I could think of. Found a couple of options, one cluster at Volvolks in Preston (nice guy), but not the right item in the end. These things are like hens teeth, and I also found out later that Volvo sell replacement units as exchange with a £200 surcharge, to keep old ones off the aftermarket.

So, eventually I had to resort to the Stealership; Slaters Volvo in Abergele (north Wales) quoted £1025 for the unit plus a software download, dropped to £900 after a short haggle. I got Rybrook Chester to match this as they are my nearest dealer.

Imagine my pleasure when they informed me that somehow, the mileage on my car had been re-written to 43,000 instead of the actual 80,000....

Putting 2 and 2 together, the cluster that Rybrook Volvo Warrington installed in my car to test the problem must have written the mileage from that car onto mine. Why didn't they know it would do this? I have no idea. But apparently it is impossible, even by Volvo UK, to alter the mileage on a unit, which I can understand from an anti-fraud standpoint.

So I am left with a halved mileage, a working dash (finally)and a thinner wallet. Volvo consistently deny there is any common issue with these clusters, but many specialists I spoke to say it is common, and Cluster Repairs UK certainly knew the problem before I had even explained it, and say they get lots of them in.

Anyone want to buy an XC90?
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  #7  
Old 07-22-2009, 03:24 PM
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Default

Hi

We've just bought an XC90 with exactly the same problem, same year, same mileage - pls tell me you didn't sell the car to a dealer..... It's gone back to the dealer and they have said that they replaced the broken part - to double check is it the "cluster" that they should have replaced? Thanks
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  #8  
Old 09-20-2010, 10:56 AM
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My 2003 v70 instrument cluster started to go blank intermittently and then completely died. Dealer told me it needed to be replaced at a cost of $1,500.00. Too much for me so I took off the front cover panel and found that by sqeezing on the top left corner the cluster would turn back on. Most of the time the speedo and tach would not work but the gas guage, lights, blinkers, temp etc would. I am not handy so my buddy took out the cluster and fixed it in an hour. Just needed a thin spacer installed between the rear cover and the circuit board.

Last edited by Fafafuey_; 09-20-2010 at 10:58 AM. Reason: spelling
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  #9  
Old 10-01-2010, 08:41 AM
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2004 Volvo XC90
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Default

there is a fuse dedicated stricky to the instrument panel it might be blown or it might be loose in my case mine was loose but replaced it anyway that fixed my problem. i dont have the manual or the car in front of me right now but i do know its located in the fuse panel behind the dash on the drivers side near the door
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  #10  
Old 09-25-2011, 08:33 PM
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Join Date: Sep 2011
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Yes, this is a common problem with the 2003 XC90.

There is a problem with the circuit board that holds all dash panel components. By removing the dash panel with components, you can squeeze the bottom left and the panel will magically work again. Well, in electronics, few things are really magic and a skilled engineer or technician can figure out reasonable explanation.

MY EDUCATED OPINION: If you ask me, these are a bad batch of dash panel circuit boards, from the factory. I have reached this conclusion based off a number of people having the same problem AND, I have troubleshot the problem to the large circuit board, of the two, in the dash panel.

EXPLANATION: When you mass produce a circuit board a multimillion dollar machine will layer the board and GLUE on each component. It is not micro-miniature soldering, like the old days. Sometimes things are not exactly right and you can get a bad batch of circuit boards. Let's say a chip isn't glued down right or a wire on the circuit bus is under engineered. Any little glitch in the creation of the circuit board will cause a problem of the circuit board. This problem may not be immediately apparent.

RESOLUTION: Replace the dash panel and components. If you want to keep the same mileage, I believe you will have to use the same glued in EEPROM on the circuit board. So, I don't think you will be able to keep the same mileage because the EEPROM will be difficult to remove and reattach to the new board without an expert or laser-guided machine.

POSSIBLE MISLEADING INFORMATION:
I didn't fool around much in the fuse box (located on the top of the engine), but I didn't see a dedicated fuse within the engine compartment fuse box for the dash panel lights and gauges on the 2003 XC90.

OTHER NOTED PROBLEMS: Also with the dash disconnected, The stereo will shut off, all by itself. This is another issue my Volvo dealer has been trying to resolve. They have replaced a lot of car Stereos, according to the dealer.

WHERE TO BUY:
Replace the dash panel circuit board, (by either a junk yard or an after market part from the dealer). <<The reason I say after market is because you have a better chance of getting a correctly manufactured circuit board for the dash panel>>. It's Very Easy to replace.

REPLACEMENT:
Remove the two screws above the stearing wheel. Then, remove the plastic piece that covers the top of the steering wheel first, it is attached. Then, there are four screws that hold the dash panel in place. They are torx head screws. On the back side, there is a green plug that you can unplug the dash pannel and the whole thing pulls out. Each gauge has two screws holding them in place if you pull the back cover off. Carefully remove each gauge, if you are going to reuse them. I do believe the dash panel comes as a single unit and it will be difficult to get one anywhere else but a junk yard or dealer.

TO ANY DEALER'S CREDIT:::::
IT IS VERY DIFFICULT TO TROUBLESHOOT AN INTERMITTENT POWER FAILURE ON A CIRCUIT BOARD. Most electronics techs replace the entire circuit board and don't troubleshoot to the component level. I know, because I do electronics for a living. I have 25 years of experience in some advanced electronic systems and electronics engineering. So, don't blame the dealer if they can't track this down. They really don't have the training or tools to do this job.

---Make sure you and the dealer reach an acceptable business partnership to track this issue down prior to fixing it.
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Old 09-25-2011, 08:33 PM
 
 
 
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Tags
2003, brake, cluster, dead, failure, fuse, ii, instrument, location, obd, panel, s60, volvo, xc70, xc90


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