I have a beautiful Onyx black 2024 V60 P*, and I generally love it!

Since I got it this past September, however, I have had several very annoying problems with it. On multiple occasions, the center display console simply does not turn on. The car will start and will drive, but I have no control of, s=well, just about anything: No drive control, no audio, no climate control, not nav. Nothing. It has required a reboot, or sending it into screen cleaning mode to get it to come back. And it has happened in inopportune times, too, like in snowstorms here in Maine. The rear electric drive is great, but that much RWD torque in the snow without the FWD is not optimal!

It has also periodically made piercing static noise, followed by no audio whatsoever. No radio. Not even the turn indicator noise. Nothing. This, too, has required a reboot. Not fun.

The other morning, I left for work, stopped for gas just before getting on the highway and switching from Pure to to gas (Hold). There was such a horrible vibration coming from the passenger rear wheel that I had to keep it to 55mph in a 70mph zone. Problem solved simply by switching back to electric. It felt like a wheel out of balance, but the issue resolved simply by changing drive modes (gas to electric). Bizarre, but incredibly frustrating.

Most frustrating, however, sis that I'm getting nowhere near the advertised 41 mile all-electric range. When fully charged, with dash indicating 100% full charge, the estimated range is 31-32 miles. This is completely unacceptable for a $75K car.

Volvo customer service was simply awful when I called, and offered no help or suggestion, and did not even seem interested. I finally had it diagnosed at the dealer yesterday and, as I predicted, they told me that there is nothing wrong. They even said that they talked with Volvo technical, who referred me to the owner's manual, which talks about the actual range vs optimal range, and driving patterns.

I drive like an old lady most of the time, and while I am here in Maine and it is winter, I'm not zooming up and down mountains in the arctic! Since I've had it, I've probably had it in Polestar mode a grand total of about 25-30 minutes. The car is charged in a semi-heated garage, and I only use electric getting to and from the highway while commuting to/from work (~28 miles each way, 80% of which is highway).

Moreover, the loaner I had for a few days while mine was in the shop was a 2024 XC60 Recharge (same drivetrain and battery). That advertised all-electric range is 35 miles. While charged in the same garage, with the same outside weather, on the same charger, driving the same round trip to/from work, it always charged to 33-34 miles at 100%.

So the XC60 charges to ~95% of advertised range and mine charges to only ~75-77% advertised range??? How can Volvo pretend that this is acceptable?

Has anyone else had any similar issues? Did I get a lemon?

I love the car, but unless I hear a very convincing and thorough explanation for this discrepancy, I refuse to accept this.

Am I just being an a$$hole here? Would anyone else think this is OK for this caliber of car?

Any feedback would be greatly appreciated!!

Thanks!

 

Sorry to hear about your issues. They are beautiful cars and do drive wonderfully. IMHO, you are not being an a-hole. It is beyond aggravating to spend that kind of money and deal with these kind of technical issues. I have a 2022 XC60 Recharge ER bought in 5/22 for $65,000+. Still have it but there were times…. We had a fair amount of technical issues during the first 6 months or so, some minor, some major. Definitely made me regret my purchase and I registered plenty of my irritations on this forum. I’ve owned a lot of new cars through the years and NEVER had one with a fraction of the issues we had with this car. The good news is the car has performed pretty trouble free since its rocky start. We have around 12,000 miles on it. We’re retired so it’s mostly used on electric around town and on some road trips to visit grandkids. Two things in particular. One, the ER will definitely decrease in the colder weather. We live in the Chicago area and also have the car in a semi-heated garage. I can’t say a 25% decrease is reasonable but I know ours will charge up to 41-43 miles in the summer and only get to 33-35 in the winter. Second, I agree driving in Pure mode on snowy streets is like running in water. You go nowhere. Constant AWD seems to be the only way to get traction. Good luck. Nice user name BTW.

 

Thanks for the reply. The more I looki= into the electric range, the more I realize that I may have been in the wrong. I had made the (likely faulty) assumption that the estimated range for full charge should almost always read close to the advertised 40-41 miles, and that the actual miles would be considerably less in the cold. It seems that the estimated range represents the estimated actual range, based on recent driving patterns in recent weather. If I look t it this way, the estimated range is very close to the actual range, with the actual range being about 25% less than the advertised range as a function of the cold. I don't like the fact that the cold limits the range to this extent, but I guess that's not indicative of a problem with the car itself...

WRT the other gremlins, I just took it back to the dealer 2 days ago, after it had 2 recurrences of the static sound and complete loss of all audio. Fortunately the display and buttons/controls continued to work, but the lack of audio is an issue. The previous times this occurred I could reset the display/computer by forcing it into cleaning mode, but that "fix" did not even last one day before the problem returned. I took it to the shop without resetting/rebooting, and the dealer found seberal fault codes indicating a faulty "audio module." This is fixable, but there are no such modules in the US. I'm waiting for one to be shipped from Sweden...

Needless to say, I continue to be frustrated, but at least there seems to be a fix (of sorts) on the horizon.

(WRT the username, I started that while in med school, which I started 10 years at age 40...). Now my username on other forums is "NewOldMD")