Hi!
2013 S60
- Damaged drivers side mirror, due to passing vehicle, in need of replacement.
- Vacuumed interior (including under seats) + trunk (including under trunk floor).
- Now mirrors do not work, nor do windows from driver's door + two other doors (only front passenger can open window)
- Power locks unaffected.
- Body shop replaced mirror but unable to test functionality due to above issue.
- No fuses found to be in need of replacing.
Could loss of functionality have been caused by potentially hitting something with vacuum?
Suggestions as to what I can check now that fuses are ruled out?
Thanks!

 

1. Mirror broken from accident
2. Body shop replaced mirror, put door back together - then tried to test mirror and it did not work?
Did they take the door panel back off and double check their work, making sure the mirror is plugged into the DDM, and the drivers window switch was reconnected correctly? (if they unplugged the switch or jarred the connection loose while/after taking the door panel off/on) Are you certain the new mirror is the same type as the old? There are 3 available, manual or electric fold, w/wout BLIS.

The mirror wiring, drivers window switch, the drivers window motor and the lock/unlock switch all plug into the Drivers Door Module. (mounted under the door panel) The drivers window switch assembly is actually a LIN (local interconnect network) module connected to the drivers door module - meaning all of the instructions sent from the drivers switch for the 4 windows, window lock, mirrors is send over the LIN network wire. Versus the passenger (and rear) window switches being regular analog switches (with an easily traceable wire for each function) The door locking switches are analog also. Wiring diagram can be found at volvodiag.com

 

Hi. Thank you for your reply and the diagrams! I listed the events chronologically so, if your question is whether the body shop could've caused the issues, no, the windows and mirrors already weren't working. I'm not 100% on if the passenger side mirror stopped working when the driver side mirror was smashed or if it stopped working a few weeks later when the window issue began. I didn't notice the mirror problem until the windows stopped working, which was the day after I had cleaned out the car. I just assumed the two were related and that I had potentially knocked a connection loose somewhere when vacuuming. Would wiring under the seats or in the trunk have anything to do with windows and mirrors?

I don't know if the body shop reconnected the switch correctly but I chose them because they are Volvo-certified. I discussed the windows/mirror issues with them when I dropped it off. When I picked the car up a week later, they told me they weren't able to figure it out, they had checked things while the door panel was apart, ran computer diagnostics both before and after the mirror replacement but it didn't throw any related codes.

As for mirror type and whether they used the same type, I wouldn't know for certain. They did ask me a couple questions about my mirror to determine which kind I had. I know I didn't have the BLIS type. I'm not sure which of the other two I had/have. If the electric fold are the type that can be folded in by pressing the L and R buttons together, I could never get that to work but I later learned I was doing it wrong; that you have to press and hold for a couple seconds. Now that I know how, I can't try it because they're not working Should I be able to determine mirror type by doing a VIN search?

 

With a compatible scan tool (that any "Volvo" garage should have) you can easily test the functions of the drivers window switch module. And in a different screen command the windows up and down bypassing the switch module.

 

Thank you, again! I appreciate you taking the time. I'll check back in with an update asap.

 

Update: I finally had windows/mirror issue fixed a couple of weeks ago. Turned out to be a couple of broken wires in the drivers door harness.