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FCP Groton Re-introduction

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Old Jun 17, 2009 | 01:56 PM
  #1  
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Default FCP Groton Re-introduction

Hello everyone!

Though this user account is not a new addition to this community, I would like to reintroduce who FCP is and what we do. My name is Brendan, and I am now the one who will be representing FCP Groton on this forum. I am the Network Administrator for FCP Groton, however my roles extend beyond that. I will be the acting online communications facilitator, here to talk about anything and everything related to all Volvos in general. We are eager to work our way further into multiple car communities so that our company can become mutually more familiar with the community members.

FCP Groton is one of the leading worldwide specialists in European automotive parts. Our part selection offers a full range of OEM, and replacement automotive parts for all of your European car's needs. We target a broad range of vehicles by providing an extensive database for Volvo, Saab, BMW, Mercedes, Audi, Volkswagen, Porsche and Jaguar. Every day the long list of parts we offer for each vehicle is growing significantly, so please check back with us if there any part arises that you have not been able to find with us in the past.

At FCP Groton we take our reputation very seriously. With our dedicated and passionate employees it is no wonder that together as a company we have achieved a 99.8% positive feedback rating on even Ebay, over the course of 75,000+ unique reviews. This is something we are very proud of.

Despite FCP's new constant contact on this forum, I am sure before my arrival at least some of you have heard of our business, or have worked with us. I am not in the sales or support department however, so I will be considering everybody I meet to be a new face.

I look forward to talking to all of you. Please feel free to take a look around our official website by simply clicking the link in my signature.

Thank you for your time.
 
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Old Jun 17, 2009 | 08:35 PM
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Welcome Brendan
Alot of us do buy from FCP.

I do have a question though.
If there is a part needed that is not listed on the site should we PM you and ask about it?

Or just go though the site?
 
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Old Jun 17, 2009 | 09:08 PM
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Brendan, I just want to say I (heart) FCP Grotton! You guys are the reason I can afford my 850 and now my new 240!
 
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Old Jun 18, 2009 | 08:37 AM
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Originally Posted by tech
Welcome Brendan
Alot of us do buy from FCP.

I do have a question though.
If there is a part needed that is not listed on the site should we PM you and ask about it?

Or just go though the site?
Well if you cannot find it on the website you could always try giving us a call. If you PM me I would simply ask who will be the ones picking up the phone.

On the off-chance that particular part is something we are entering into the directory in the upcoming days / weeks, if may be beneficial to PM me instead. I could mention that somebody online is looking for it, and bump that to the top of the list for entry (if it exists).

I'm sure you already saw the link in my signature, so feel free to take a look around and if you can't find what you are looking for I will do my best to find it. We have very extensive growth plans we are currently working on. Our goal is to make it so you can always go through us to find what you are looking for.

Originally Posted by Somthngfrce
Brendan, I just want to say I (heart) FCP Grotton! You guys are the reason I can afford my 850 and now my new 240!
Hey you! Haha, we heart you too! I'm glad we can help make your car goals more realistic. I personally know all too well the pain of parts and labor costs =\.
 
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Old Jun 18, 2009 | 08:13 PM
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What my main point is I ordered a part from a different place because I did not see it on the FCP site. But in the end I found out you carried it because the company I bought it from bought it from you and had it shipped to my house from you. But it is not listed on the site.

At the time I was very upset when I received the part.
 
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Old Jun 19, 2009 | 08:57 AM
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Originally Posted by tech
What my main point is I ordered a part from a different place because I did not see it on the FCP site. But in the end I found out you carried it because the company I bought it from bought it from you and had it shipped to my house from you. But it is not listed on the site.

At the time I was very upset when I received the part.
Ohh okay. Well there may be a chance that we stock it and it just wasn't entered into the database for online sales yet. Sometimes calling will offer more options.

Sorry about that though!
 
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Old Jun 19, 2009 | 07:03 PM
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Thank You I will call or e-mail through the site next time. Then I can save like $30.00 maybe.
 
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Old Jun 19, 2009 | 07:25 PM
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Originally Posted by tech
Then I can save like $30.00 maybe.

and as big of a family he has, he needs to be saving more money! Hook the man up!
 
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Old Jun 19, 2009 | 07:38 PM
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Originally Posted by Somthngfrce
and as big of a family he has, he needs to be saving more money! Hook the man up!
LOL Alex I will try to bring you the receipt I have and show you and explain what happened.
 
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