Volvo Forums - Volvo Enthusiasts Forum

Volvo Forums - Volvo Enthusiasts Forum (https://volvoforums.com/forum/)
-   Volvo Recharge Models (https://volvoforums.com/forum/volvo-recharge-models-60/)
-   -   XC40 C40 Steering Wheel Vibration (https://volvoforums.com/forum/volvo-recharge-models-60/c40-steering-wheel-vibration-112162/)

johny68 01-10-2023 01:01 AM

C40 Steering Wheel Vibration
 
Hi,
My Volvo c40 when i drive around 65 miles per hour when i accelerate the steering wheel has a vibration, the vibration feels like more than a phone vibration, less than a massage device vibration, Does anyone has this problem experience?

philipm785 01-10-2023 11:27 AM

Could it be a speed limit warning of some kind? Doesn't sound like mechanical vibration, especially if it only happens when you try to accelerate past 65mph.

Is it similar to the vibration you get if lane departure warning is active and you drift across lanes?

johny68 01-10-2023 08:44 PM

Today i drove with speed limit warning off, steering assist off, lane keeping aid off, and road sign information off, but still have same problem.

philipm785 01-11-2023 09:36 AM

Clutching at straws here - are you by any chance using the orange "care key"? If so, there may be a separate speed limit function in the profile settings. I've never tried it so no idea how it works and the Volvo documentation doesn't describe it very clearly, but perhaps it could exhibit that behavior? What happens if you keep accelerating beyond 65 mph?

Scooter32 01-15-2023 08:09 AM

I'm using the orange key in my purse because it's easier to see. The Care setting is turned off. Sounds like a good theory for Johnny's issue though.

usuarioVolvo 02-07-2023 08:00 AM


Originally Posted by johny68 (Post 520080)
Hi,
My Volvo c40 when i drive around 65 miles per hour when i accelerate the steering wheel has a vibration, the vibration feels like more than a phone vibration, less than a massage device vibration, Does anyone has this problem experience?

I have the same issue. Dealership said "I don't feel anything". I think it's the motor mounts.

mt6127 02-07-2023 08:18 AM

motor mounts would present with power - so if you lift off the gas, the vibrations would reduce. More likely it would be wheels or axles. Any recent experience hitting a large pot hole? A quick test would be to do a front/rear tire rotation to see if the vibration changes. As to axles, you can inspect for any torn boots. Final thought - invite the service manager to go for a ride with you so you can point out the vibration with both of you in the car.

usuarioVolvo 02-07-2023 08:31 AM

they do present themeselves with power for me. Since day 1 of owning the car. Letting off the accelerator reduces de vibrations.

mt6127 02-07-2023 09:21 AM

good to know - that would move up motor mounts and axles (and drive shaft bearing if you have AWD) up on the list of suspects. One way to check motor mounts is to "power brake" the engine to see if there's any unusual or excessive motion. ie open the hood, and stand to the side to watch the engine. Have an assistant start the car, then with the brakes on full, drop in to Drive. (make sure the car is pointing away from a garage etc in case they let the car lurch). did is move with the initial drop into drive? Next, with the brakes on full, apply some gas to rev the engine. Does the engine roll or lift up? If yes, inspect the motor mount/torque rods where you saw the motion. This doesn't always give a direct clue but it is something you can do for free :-)

usuarioVolvo 02-07-2023 09:27 AM

This is a recharge model. No "engine" or drive shaft.

Dnikolica 02-16-2023 04:12 AM

Hello,

I have a C40 with this issue. my dealership recognized the vibration so far we have rebalanced and aligned tires, replaced the front drive axels, and got a whole new front motor from Sweden and installed it. The issue persists. The car is drivable but I can't stand driving it as I'm a commuter and spend 2 hours a day driving. Volvo engineering is attempting to find a solution and I'm still waiting for an answer. Sad part is volvo says they all do this. The XC40 Recharge allegedly doesn't have this problem. Maybe we should have bought that one?

usuarioVolvo 02-16-2023 06:11 AM

It does, my xc40 does it

philipm785 02-16-2023 08:41 AM

@Dnikolica - I'm sorry to hear about your ordeal. Depending on where you live, you may be eligible for a buy back under local "lemon laws". If they've made three unsuccessful repair attempts on this issue and/or the car has been out of service for an extended period of time, you may meet the requirements. If you'd like to get rid of the car, I think a call to an attorney may prove worthwhile.

cartnert 04-04-2023 04:38 PM

XC40 recharge steering vibration!
 
Any Luck with this? My newly leased XC40 recharge has intolerable vibration and the dealership is trying to tell me that all the electric models vibrate, as if that somehow makes it OK.


Originally Posted by Dnikolica (Post 521316)
Hello,

I have a C40 with this issue. my dealership recognized the vibration so far we have rebalanced and aligned tires, replaced the front drive axels, and got a whole new front motor from Sweden and installed it. The issue persists. The car is drivable but I can't stand driving it as I'm a commuter and spend 2 hours a day driving. Volvo engineering is attempting to find a solution and I'm still waiting for an answer. Sad part is volvo says they all do this. The XC40 Recharge allegedly doesn't have this problem. Maybe we should have bought that one?


johny68 04-08-2023 02:44 PM

Volvo car Steering Wheel Vibration issue, Volvo can not and won't fix it.
I brought my Volvo C40 to a dealership for the vibration issue 5 times, and both the dealer mechanic and manager, as well as a Volvo engineer, have experienced and acknowledged the vibration issue I've been having. However, despite contacting Volvo about the issue, they have stopped replying to my emails, because they don't want to fix it.
I recommend every one have the same Steering Wheel Vibration issue file complaint on bbb.org and local Lemon Law (find the link below), each state lemon law is different.

Volvo Card bbb.org
https://www.bbb.org/us/nj/mahwah/pro...-0221-29002860

Lemon law:
https://en.wikipedia.org/wiki/Lemon_law

cartnert 04-12-2023 02:20 PM

So, here is the situation, I leased a 2023 XC40 Recharge on March 25th. At this point they still have the car and are trying to fix it. They say that Volvo engineering is involved and have given me a loaner to use until my car is fixed. At least everyone is on the same page that this is an issue. I'll let you know how it goes. It's now been about 2.5 weeks since I picked up the car. Good luck to you. Get Volvo Cars USA involved. Open a case number.


Originally Posted by johny68 (Post 522932)
Volvo car Steering Wheel Vibration issue, Volvo can not and won't fix it.
I brought my Volvo C40 to a dealership for the vibration issue 5 times, and both the dealer mechanic and manager, as well as a Volvo engineer, have experienced and acknowledged the vibration issue I've been having. However, despite contacting Volvo about the issue, they have stopped replying to my emails, because they don't want to fix it.
I recommend every one have the same Steering Wheel Vibration issue file complaint on bbb.org and local Lemon Law (find the link below), each state lemon law is different.

Volvo Card bbb.org
https://www.bbb.org/us/nj/mahwah/pro...-0221-29002860

Lemon law:
https://en.wikipedia.org/wiki/Lemon_law


philipm785 04-12-2023 03:12 PM

If it becomes necessary, you can initiate a lemon law buyback claim in many states once the vehicle has been out of service for a certain number of days even if there haven't technically been three repair attempts. Hopefully they can fix it and that won't be necessary.

cartnert 04-12-2023 03:25 PM

Yeah,
They've agreed to either provide me with a loaner until it's fixed or buy me out of the lease. It's a waiting game at this point.
Cheers

philipm785 04-13-2023 09:07 AM

Great to hear that they're treating you well and are willing to buy out the lease if needed. That speaks well of them. Good luck getting it all resolved.

Larson1070 04-19-2023 11:24 AM

I experienced the same...Just bought a brand new C40, and the vibration was noticeable immediately after taking it home, but only at highway speeds...around 75 mph to be exact. I also noticed that the rear view mirror image was blurry, meaning the vibration traveled beyond the wheel and blurred the mirror. Like yours, the vibration was very high frequency, almost like an electric buzz, but definitely noticeable in the wheel. Finally, I had a mechanic from Volvo drive the car with me and he said he definitely felt it and that it "wasn't normal." Wheels, tires, rotors were all brand new and checked to be fine. Volvo got back to the service team and said that they have a "problem" with this issue and are still looking for a resolution...no fix in sight yet. It also happened on a few XC40 recharge models as well.

tuckerc40 05-15-2023 08:01 AM

Yes. Just picked up my new 2023 c40 and noticed the vibration in my steering wheel on my drive home from the dealership. Happens once I hit 65mph. High frequency, like an electric razor. I love this car, but am concerned about this issue. Will continue to follow this thread.

rickjb0527 06-17-2023 11:57 PM


Originally Posted by johny68 (Post 520080)
Hi,
My Volvo c40 when i drive around 65 miles per hour when i accelerate the steering wheel has a vibration, the vibration feels like more than a phone vibration, less than a massage device vibration, Does anyone has this problem experience?

I just got the C40 about 3 weeks ago and noticed the vibration as well. I had the dealership take a look at it and they said they could not duplicate the problem. I call BS on that because it's constant and if they actually drove it, they would feel it. Easy to feel and even hear it when accelerating at a decent speed. Driving up a grade on a freeway is the worst. Sounds like a factory defect, but no resolution. Love to hear if anyone gets theirs fixed.

tuckerc40 06-18-2023 06:30 AM

In mid May the service manager at our local dealer (not where I purchased the car) told me he has several customers with the same vibration issue. He said Volvo was aware of the problem and was working on a solution. Could be as easy as a software adjustment. (I had hoped the "drivetrain optimization" may have been the fix in the most recent software update, but still vibrating after the update.) He said he's been with Volvo for 20+ years and he's confident the company will get this right. He said to give him a month and if he didn't hear back from me to call again. I called last week and he said Volvo was still working on this but insisted the company was aware of the problem and to give it another month. Having had the car now for a month and a half, I can tell exactly how fast I'm going by the vibration. Always starts at 64 mph and I get "chatter" on hard accelerations. I still love the car and hope they fix it. If they don't, then what?

TinaToronto 07-02-2023 12:40 PM


Originally Posted by johny68 (Post 520080)
Hi,
My Volvo c40 when i drive around 65 miles per hour when i accelerate the steering wheel has a vibration, the vibration feels like more than a phone vibration, less than a massage device vibration, Does anyone has this problem experience?

I just swapped from an 2020 XC40 to a 2033 XC40. Had it 3 days and the vibrations are crazy! My last one was smooth as anything and I loved that about it. This is worse than driving my clunker or a Kia I once had. I guess I need to contact the dealer to look into it but having found this thread im really worried. I loved my last one. It feels like Volvo really ruined a great car with this new model

SGinz 08-10-2023 07:08 AM

Vibration XC 40. 2022 at 65-70 MPH only at speed
 
I had a 2019 Volvo XC 40 that vibrates at 65 mph. The dealer made many many changes to the car and could not resolve it. Volvo sent me a check for $1500 and could not resolve it. I ended up trading it in for a 2022 and now have 27,000 miles on it and noticed the same exact thing.

tuckerc40 08-10-2023 07:51 AM


Originally Posted by SGinz (Post 526085)
I had a 2019 Volvo XC 40 that vibrates at 65 mph. The dealer made many many changes to the car and could not resolve it. Volvo sent me a check for $1500 and could not resolve it. I ended up trading it in for a 2022 and now have 27,000 miles on it and noticed the same exact thing.

Not good. I now have a case number with Volvo. Sounds like this may never be resolved. So, what next? Take $1,500 and accept that my car vibrates? Insist on a new car? Class action lawsuit? Any ideas? I'm still hopeful but becoming less so.

philipm785 08-10-2023 09:30 AM

I suggest you insist that they take it back. Most state lemon laws would give you that right if the problem remains unfixed after a certain number of attempts or certain amount of time in service.

tuckerc40 08-10-2023 09:51 AM

I love the car otherwise... Thinking of asking for a replacement. Not all of them do this. My girlfriend drives an XC40 Recharge. Smooth as silk.

philipm785 08-14-2023 01:58 PM

If you otherwise love the car, you should be able to drive a replacement deal more easily than a buy back, although the lemon law may still be the best way to apply some leverage to make this happen. Either way, wishing you success in resolving the issue.

See40 08-29-2023 10:35 PM

527 miles I have the vibration Volvo dealer agrees cant be fixed
 
Sooo I have not entered into negotiations with my dealer yet- I want to give my C40 back and wait for the new 2024 model that fixed the vibration and gives 30 or so miles more of range. I dont know what my dealer will do- I have had the car less than a month and reported the issue the first day I drove it off the lot- any suggestions from those of you who have had this issue?

Turconas 09-08-2023 06:30 PM


Originally Posted by Dnikolica (Post 521316)
Hello,
I have a C40 with this issue. my dealership recognized the vibration so far we have rebalanced and aligned tires, replaced the front drive axels, and got a whole new front motor from Sweden and installed it. The issue persists. The car but I can't stand driving it as I'm a commuter and spend 2 hours a day driving. Volvo engineering is attempting to find a solution and I'm still waiting for an answer. Sad part is volvo says they all do this. The XC40 Recharge allegedly doesn't have this problem. Maybe we should have bought that one?



Hello, in 2021, the purchase bought the Steering wheel voting problem in the XC40 model vehicle, while in dialogue with the authorized services for 2 years, they did not make any effort to find out what the problem was until now, and finally I examined it myself and made tests on many parts, I took advantage of the power of my profession to improve some parts. By identifying algorithms, making mechanical changes, I solved the problem and finally got rid of that annoying check. Then I reported the incident number to Sweden Volvo via e-mail in detail, they said they will contact us for help, but there was no further development, My aim is to contact Volvo officially and this chronic problem, which is present in thousands of vehicles around the world, is to be recalled by Volvo to take the necessary action, Meeting with Volvo reps in their regions report this situation by making the necessary information and we will officially present the distributor vehicle to Volvo.

Turconas 09-08-2023 06:31 PM


Originally Posted by Dnikolica (Post 521316)
Hello,
I have a C40 with this issue. my dealership recognized the vibration so far we have rebalanced and aligned tires, replaced the front drive axels, and got a whole new front motor from Sweden and installed it. The issue persists. The car but I can't stand driving it as I'm a commuter and spend 2 hours a day driving. Volvo engineering is attempting to find a solution and I'm still waiting for an answer. Sad part is volvo says they all do this. The XC40 Recharge allegedly doesn't have this problem. Maybe we should have bought that one?




Hello, in 2021, the purchase bought the Steering wheel voting problem in the XC40 model vehicle, while in dialogue with the authorized services for 2 years, they did not make any effort to find out what the problem was until now, and finally I examined it myself and made tests on many parts, I took advantage of the power of my profession to improve some parts. By identifying algorithms, making mechanical changes, I solved the problem and finally got rid of that annoying check. Then I reported the incident number to Sweden Volvo via e-mail in detail, they said they will contact us for help, but there was no further development, My aim is to contact Volvo officially and this chronic problem, which is present in thousands of vehicles around the world, is to be recalled by Volvo to take the necessary action, Meeting with Volvo reps in their regions report this situation by making the necessary information and we will officially present the distributor vehicle to Volvo.


All times are GMT -5. The time now is 05:28 PM.


© 2024 MH Sub I, LLC dba Internet Brands