Hi Guys,

My 2022 XC60 T6 Recharge (ER) won't remote start ICE and local dealer says that this is normal because the car is fitted with a High Voltage coolant Heater (HVCH) so it can only heat electrically.

I don't really believe this, because when hybrid battery is low, there is no way to pre-heat the car. This seems ridiculous to me, especially because I have the option in the app. When I choose to remote activate climate, the app asks me if I want to start the engine. I choose Yes and is validated by face-id/pin, then it validates that the car is locked and there is no key in the car. Finally it states that the car is started. Car confirms by flashing the indicator lights and then nothing happens...

However, when I unlock the car and enter, there is a message stating that the vehicle was remote started. It surely looks to me like everything worked as expected, except that the ICE didn't come on.
I am aware that remote start is only available when the car is not connected to a charging station.

Hopefully someone here with similar car can confirm or deny that remote start should start the ICE

 

I read elsewhere that there maybe a known issue with the HVCH failing. You might want to have your dealer check yours. They are back ordered. My 2022 XC60 Recharge starts fine and heats when plugged in or in ICE mode. The only issue I am currently experiencing is the Volvo Cars App sometimes will report the car still heating when the car is not running. It seems to reset in the app by the next morning though and return to an off state.

 

Make sure your doors show they are locked in the app first before you attempt the remote start. Sometimes the app shows the doors unlocked when they are really locked. Wait until the app shows the doors are locked then attempt the remote start

 

Update I ran across in another site regarding this issue. Might help someone until this is resolved

 

Thanks, but my HVCH works quite well, I have heat as long as I have electric power, but when the battery is low, I want to be able to start the internal combustion engine to produce power and heat.

 

I confirmed that I am seeing the same conditions as you. Heat in electric/ Hybrid mode but no remote engine start to accelerate heat. I have been told by my service manager the HVCH handles the both the electric/hybrid heat AND the remote start. He is ordering and replacing the HVCH in my car. Hope this helps.