Is it correct that Pure electric mode means that I will get ZERO heat or A/C ability? I find that hard to believe (as it wasn't the case on severaly of my PHEVs) but that is what I am seeing antectodally. Can anybody confirm/deny, preferably with a cite to the manual? Thanks

 

No, that is not true at all.

 

You may want to check to make sure that the auxiliary heater option is turned on. I don't seem to get heat when I'm only using the battery as well. Mine is a 2022, so I have the Google infotainment, if you have an older model the setting may be different. Go into the climate control screen, in the top right there are 3 dots. If you touch the 3 dots a settings menu for climate control comes up. I believe it is the last option in the list to turn on the auxiliary heater option. It should heat up pretty quickly with that on.

Just a side note, it will drain your electric range MUCH more rapidly. It may be worth it to precondition the cabin while still plugged in if range is important. I also try to survive with the heated seats and heated wheel if it isn't too cold outside.

I can't speak to A/C ability since I've only had mine since December. Although, I seem to remember not having any issues with cooling during the few warm days around Christmas.

Hope this helps or at least points you in the right direction. Best of luck.

 

If you aren't getting heat in pure mode, it could be that your HVCH (High Voltage Coolant Heater) has failed. Ours failed on our 2021 XC60 Recharge after about 6 months, and we have been without heat in electric and waiting for a replacement for over two months. Seems to be every frequent problem, and can get no response from our dealer or Volvo Customer Care as to how much longer we will have to wait for a part.

 

Thanks all. Much appreciated

 

I found the manual online and it states the below - which confirms that HVAC still works in Pure but suggests some undefined limits on HVAC when in Pure. Anybody know what those limitations are? Also, it appears that one can set an individual drive mode for Pure with full HVAC functionality - anybody done that?

Note

When the Pure drive mode is activated, settings for certain climate system and electricity consuming functions are reduced. Some of these settings can be reset manually, but full functionality will only be restored by leaving Pure mode or adapting the Individual drive mode to full climate system functionality.

 

The idea behind the 'Pure' mode is to get the most distance possible on your batteries alone. There for, many things not necessary to get that extra mile are reduced or turned off or limited. At near $70k for this fine car, I don't fret the car using a little more juice for the A/C or heater to drive in normal Hybrid mode. But yes, it is possible to squeeze a little out a little more distance with a little more discomfort.

 

I live in Iowa in about a month ago I started having problems with no heat in pure mode. Since it didn't improve and the weather got colder I had to go to the dealer to see if they could figure out what the problem was. I had the auxiliary heater on and everything else checked out except at the dealership they had a code that showed that I had a bad high-voltage heater. Several weeks ago they ordered a new one which is coming from Volvo in Sweden. I'm not holding my breath. In power mode I do have heat but of course I can't get the advantage of the plug-in. Has anyone else had this problem?

 

Yes mine failed after 8 months and I am still waiting. It is going on 6 weeks now. I am in Iowa so I need to run in power mode to get the needed heat. I want to call a field / district manager from Volvo but the dealership will not give me contact info. I understand the privacy issue.

Does anyone know how to get in contact with the regional representative from Volvo for the Midwest?

 

Finally got ours fixed yesterday after 10 weeks (right in the middle of New England winter). I got in touch with Volvo Customer Care by trashing Volvo on Twitter, but they were really no more help than my dealer. From what I learned on another Volvo customer site, there is a redesigned HVAC coming, since this is such a frequent issue, but neither my dealer nor Volvo Customer Care would confirm that.

Was pretty nice to be able to precondition the car in the garage again before we went out after 10 weeks.

 

So Glad to hear that you got this resolved. Can you tell me where you found the information about a redesigned unit or is it hearsay. Just wondering as it certainly is something they need to evaluate. What's interesting is that they are probably still producing recharge models that have these high-voltage systems in them yet they don't have enough to take care of their current customers. I understand the problems and shortages out there but you should always take care of your customers first. My first Volvo and so far it's been disappointing on several issues

 

This is the thread on the other Volvo site that talks about the redesigned part.

https://www.swedespeed.com/threads/n...n-2022.649327/

As I said, neither my Volvo dealer or Customer Care seemed to know anything about this, and the part number on my invoice matched the old number, so seems we got the old one anyway.

Our first time as Volvo owners too, and though we love the car otherwise, 10 weeks to fix something like this in the first year of ownership isn't a very good way to make us repeat customers.

 

Thank you for the link. I went to the forum and have joined it so I can keep up-to-date from another source. I will definately be getting more aggressive with my dealership and I will put in a call on Monday to check with the customer service for VOLVO.

I will say that I've owned a lot of cars over the years because I was a sales guy on the road. My Toyotas were the most reliable , fuel-efficient and had good resale. I don't want to say I miss my Toyotas because I love the Volvo. I just need reliable transportation.

 

I have exact car and had that unit replaced in January 2022 and now again in need (November 2022). I have been told on backorder also. This issue is a real inconvenience.

 

I just found out that my replacement unit is at the dealership. if you go over 60 days let me know. I used LinkedIn to get results the first time

 

My XC60 T8 extended was purchased in May 2022. I live in the PHL area and usually drive in Pure/Auto mode for local trips. I too have no heat in this mode unless the Auxiliary heater is turned on. When the auxiliary heater is turned off in the climate control section and I am using Pure/auto mode and I turn the temperature on high, the car produces no heat. What are the expected results for this combination? Should the heater work

Is this because the part is defective? I was at a local dealership and they told me that the heater on some models are defective.

thank you.

 

It is expected that with the auxiliary heater turned off there will be no heat unless the engine is running.

The problem is when cars have the auxiliary heater turned on in the settings and there's still no heat. That is due to the failure of the high voltage heater.

 

more than likely your heater for the electric part of your car is defective. I'm having my second one replaced as I write this email

mark

 

Last week I tried to turn the heater remotely with the car connected to my house charger and received this message on the app.

Have you guys received this notification as well when you were experiencing the problem with the auxiliary heater on pure mode?

 

Yes. in my case I also saw it once on the dashboard.