How many miles?
For your year and model, it's most likely the drains are clogged do to lack of maintenance. Does your wife park underneath trees or you live on an area that has a lot of trees? You'll be surprised what will clog your drains. I recommend specially during the spring and autumn season to clean those drains.
I've seen body-shops leaving the drains disconnected or installed incorrectly.

For the XC60, if you recently bought it from a Volvo dealership used, have a record with a Volvo dealer of doing services, or still do maintenances. The dealership will likely re-seal the windshield. Volvo will not cover any windshield that has been replaced with aftermarket, or has been already re-sealed.
After seeing these vehicles' windshields re-sealed for the first time, I haven't seen any of them come back with the same concern.

 

The car has 30,00 miles on it and has been maintained by the dealer since my wife purchased it new. According to Volvo there is no maintenance required on the drains. As the class action suite proved there is a design\build fault that Volvo was aware of but did not fix. The drains are above the headliner of the car.

 

 

Your year and model doesn't fall into that category.
Quote "it leak through the sunroof and then the top of the A pillar onto her left arm" This sounds to me like your left sunroof drain is clogged by debris, which Volvo will not cover.
Have you had sensus touch installed?
Do you hear a wind noise around your sunroof?
I can go on and on…
I wouldn't be surprised if a stink bug clogged your drain. Volvo will not cover bugs.
I know how the hoses are routed and where they drains are located. The question is can you locate them so you can check and have them cleaned. Open your sunroof and pour water from a bottle of water slowly around the corners and check if it's draining in the outside or inside.

 

You are mistaken. Volvo is covering the problem under the warranty as they should. Water should not be getting by the gaskets in the sunroof or windshield. No other manufacturer has the need to tell it's customers to clean drains because they will flood the car. It is obviously a problem with design and manufacture which is why Volvo lost the class action suite. I have no doubt if the issue continues there will be another class action suite and possibly a recall. This is the third Volvo my wife has owned and the only one that had this issue. For Volvo to tell it's customer the drains need to be cleaned or the winshield gasket needs to be replaced is to admit the cars are sold with a defect. Finally replacing the winshield and gasket did not stop the leak. Do you think the dealer's mechanics do not know to check the drains especially since is the third time the roof has leaked with the year? The issue is not a stink bug or debris.

 

Hello, didn't expect to be on forum again so soon, but this information is needed for us all. Also, everyone please logon to (NHTSA) and file a safety complaint. It takes 5 minutes and could lead to an investigation possible recall. Appears to be a good place to start and also email Volvo Cars North America. Attorney General is my next stop for me and local and state consumer advocacy office is recommended. Back in December 2015 after 9 days and escalating costs at the Volvo service dept., I was forced to tow my car with windshield removed to a windshield repair shop. They installed a new windshield by noon the following day. Now just a few days ago, after heavy reins for multiple days, my xc60 is leaking water from the same exact spots prior to windshield replacement..WOW....So now the carpet, foam and electrical modules and everything else under driver side and gas pedals is soaked in water. My sunroof motor is shorted out and airbags deactivated with "SRS service urgent" warning light on. I highly suspect that the windshield was good all along and the sunroof drainage tubes were the cause of leaks back in December. I've since notified the dealership serv. managers and waiting on reply from formal complaint of serv. rep. who denied me future services, cancelled my appt. this week, accused me of being deceptive. To add further insult after hanging up on me, he lied to ***. manager and said I used profanity. All I tried to do was give them opportunity to assume responsibility for
not repairing my car in a timely manner, misdiagnosing the problem, and repairing at their cost before taking legal action. Managers want me to bring car in for diagnostic but insist any costs will be my responsibility. These are the results I get! Standby.

 

So you think the drains were the problem in December, but after replacing the windshield they magically stopped being a problem for 6 months? And now you want Volvo to warranty Safelite's work?

 

We did not have much rain at all this spring. The drains are a problem when a significant amount of water collects and pools in the tubes and along the sunroof. A 20 minute downfall doesn't impact drainage system like a 4 day continuous storm like we just had. I don't need them to warranty Safelite warranty. I drove into Volvo in Dec. with water at the floorboard area and reading light control area just below sunroof. Volvo removed the factory original windshield, broke it, said they would install one costing $400-$450. Then informed me I had t purchase a "VOLVO" windshield costing $700 plus $250 install. Costs continued to climb everyday in service center. Plus, they wouldn't give me a clear answer as to whether I had to pay for the cost of the "rental" vehicle ($34 a day) that is normally offered as loaner with any service over 2 hours. I tried to return rental on several occasions because I didn' t need the added expense since I was home all day with a parked car. Accusing another repair facility of bad work should not be any establishments first response. Businesses have to support each other. Volvo locations contract Safelite and third venders all the time. I'm very reasonable and have listened to multiple scenarios. Now my concerns will be addressed. Shared responsibility is what I want. This thread is not at capacity for me go give you all the details.

 

After a hard rain shower, I see water all over the center console electronics of my 2010 XC60.
In my case, the water is dripping down from the plastic molding around where the rear view mirror attaches to the windshield.
My independent mechanic (a Volvo specialist) checked the drains in the A pillars and followed a service bulletin (TJ28614) to widen the A pillar drain pipes. He reported that the drains were NOT clogged.

It rained again recently, and the water dripping again from the same place.
After some research (including this thread), I realize my problem might be a bad windshield seal. When I spoke to the Volvo dealer on the phone, they mentioned something about a “pressure test” of the windshield...?

Or it could be the faulty sunroof construction that Martin explains so thoroughly at http://www.gunneby.se/xc60/Leaking%2...lvo%20XC60.pdf).

My mechanic mentioned another service bulletin (TJ29618), which involves removing the headliner and lower sunroof mechanism and installing a new seal at the front of the sunroof tray. His estimate to do that work is about $1000.

So that’s 3 possible sources of the problem.
In any case, I am amazed that Volvo doesn’t have a safety recall on these issues…
As The Champ writes above, "The windshield supports the airbags upon deployment, crumple zone function during a collision, and the roof in the event of a rollover." And with water entering the cabin and landing on the front console, it could wreak havoc to the electronics and make the car unsafe to drive.

Should I go straight to the national Volvo HQ about this?

 

I just read this thread because this morning I found water around the shift lever of my recently acquired 2009 V70. The car has been in a number of heavy rains without showing any evidence of leakage and last night's rain was light so I am puzzled - perhaps the problem has just developed. Has anyone else seen this with this model?

 

I have the same problem with my C30,this is the first Volvo i have had problems of this nature with and this is my 8th type of Volvo.I found this link today. Volvo Glass Bonding Issue - Technically Speaking - Technically Speaking
hope this helps.

 

I have the same problem with my C30,this is the first Volvo i have had problems of this nature with and this is my 8th type of Volvo.I found this link today. Volvo Glass Bonding Issue - Technically Speaking - Technically Speaking
hope this helps.

 

My 2012 XC60 leaks at the upper left drivers side. Seen in rain and car wash. And, getting worse. will bring to attention of dealer, but doubt covered. Will see.

 

OK. This is getting worse. Yesterday, with the car having sat in the rain, I got in, and upon starting moving forward, there was water dripping from under the dash onto my FEET!!!. The upper dashboard appeared dry. I KNOW the Sunroof drains are completely clear, and there is NO debris in them. I called Volvo dealership, and will bring it into them tomorrow. Did I tell you this is a 2012, with 59K miles. No accidents. No rust anywhere. Me Not Happy! Disney would upgrade me. What would Volvo do? I'll Let you know. At least they're nice on the phone. My old Toyota Tercel had over 160K miles, and never leaked a drip!

 

With no promises from Volvo, brought to dealership, hoping they'd cover it. Ready to go to war with Volvo. They quickly reported the seal was bad, and the carpet was soaked. At their expense, fixing the window seal, removing the seats and carpets to dry them. Wow. Good outcome. Even got a loaner car, an S60. THey're not recalling this, or advertising. You just have to bring it to them. I feel bad for those who had the window fixed at their own expense with another service.

 

We have a 2012 XC60, 60k miles with the same issue that we are tying to get addressed. First Volvo dealership in the Denver area we contacted said they "don't deal with windshields". Can I ask what you said to get an appointment, and where you're located?

 

My Volvo dealer is an hour away, near Philadelphia. Described problem over the phone. Made an appointment once they offered a loaner car. They told me windshield fix costs about $500, and they couldn't assure me Volvo would pay for it. But, as other windshield businesses cost about the same, and I was betting on it being covered by Volvo if I brought it to them, that's what I did. Outcome as I've said. However, haven't picked it up yet. Of course, they tried to pad the appt with oil change, filter change and windshield wiper blade change, which I politely declined.

 

 

I am having the same issue - I have a 2012 xc60 with 44K miles. Noticed a stream of water coming down the inside of the drivers side windshield. Took to the dealership - they said they had seen a host of issues with the windshield seal and that Volvo was refusing to cover. They did some kind of "push" test & determined that my windshield seal was good - told me it was the sunroof drain and charged me $135 to clean the drains. It is the day after and is raining and the leak is worse! I just called my local dealership and they are going to call Volvo directly to complain and try to help. This is clearly a manufacturing & safety issue and Volvo should cover!

 

Did you test your roof leak drains? It's easy. I did, and they were completely clear. Your problem sounds same as my original leak was. Persist with Volvo. Let me know results! Happy hunting.