Trying to install the update (message on screen it was ready), it says I need to get the car serviced first. Why? Anyone experience this and is there something I can do at home -- still so mad with the dealer for telling me it had CarPlay on it and then after getting my check saying "it's coming in an update" that I really want to avoid them....

Reset to factory or something?

 

Update:
Let us know what you hear about the update
I got this email from Volvo a week or so ago: see attachment below (I tried to copy and paste, but was not able to)

Today I turned the radio on and could not turn it off. I could play Tunein radio and stream my iPhone via bluetooth at the same time, but could not turn off the radio - gremlins. I found a setting in the settings submenu that allowed me to force reset the radio - there were warnings not to do so, but seems to have fixed the "stereo" music problem (Noise from to unrelated sources)

 

Had same message, had to take it to the dealer to get the install.