XC60 2022 GPS stoped working
#1
XC60 2022 GPS stoped working
After my last over the air update (4 days ago), my GPS on Google Maps stoped working (searching for GPS message). Reading in the different forums, I did a system reboot (holding the Home button) and a cell reboot (holding the rear defroster button once the Valve word appeared on the screen until the LTE letters appeared for a 2nd time), but the GPS still isn't functioning. Anyone got a solution prior calling the dealer? Tks
#2
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#5
I was wondering the same thing... searching the owner's manual didn't yield any hints.
#7
So holding both buttons at the same time didn't help.
Defrost alone, whether front or back, didn't work either.
Holding just the home button works, something clearly reboots, but apparently not the modem.
For me, three days ago the Internet access stopped working (wifi stopped working too); today the GPS stopped working and then the rear view camera, too. The camera icon is just no longer there (in the bottom left corner). And also I can't do a factory reset: nothing happens when I click the reset button in the final confirmation pop up.
Fingers crossed the car survives until my dealer appointment on Tuesday!
Defrost alone, whether front or back, didn't work either.
Holding just the home button works, something clearly reboots, but apparently not the modem.
For me, three days ago the Internet access stopped working (wifi stopped working too); today the GPS stopped working and then the rear view camera, too. The camera icon is just no longer there (in the bottom left corner). And also I can't do a factory reset: nothing happens when I click the reset button in the final confirmation pop up.
Fingers crossed the car survives until my dealer appointment on Tuesday!
#8
Hold the front defroster button for 30 seconds. My service department told me about 6 weeks ago that it was the "secret" reset button and wasn't normally told to customers. However, a few weeks ago Volvo issued a service update, suggesting that the dealers/service department tell customers to start using that reset for GPS/SIM/Connectivity issues instead of just the home button reset.
#9
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rtwendel@me.com (02-08-2022)
#10
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CoKroVolvo (02-08-2022)
#11
GPS, WI-FI, and my clock magically returned. I went through all procedures above in addition to a procedure suggested by Volvo Customer Care in Sweden. The only thing I did, which may not have any correlation, is delete all Offline Maps I had stored. Go figure and fingers crossed.
Bottom line. This should not be happening. Resetting every week/day is not a solution to the underlying problem.
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rmo54 (04-12-2022)
#12
Same problem here with the GPS. Have tried all these supposed "fixes" but it worked once and showed me I was home but then conked out again. It shows I'm offline and my GPS location is always home. So annoying for a brand new car to have any kind of issues. Don't release the car until everything works properly. Also anxiously awaiting Apple car play. Now I hear that's not coming til april.
#13
Our GPS went out again a few days ago. I did the Home button, front defrost,lock the doors and the other “resets” as suggested to no avail. I had an appointment to drop it off at the dealer this morning. Of course, this morning the GPS works,Google too. The dealer said “Bring it in anyway”.
I told the service writer that I knew it wasn’t his fault. He looked straight at me and said “Thank you”
I told the service writer that I knew it wasn’t his fault. He looked straight at me and said “Thank you”
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CoKroVolvo (02-16-2022)
#15
Join Date: Jul 2006
Location: The Great State of Delaware
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Just did the above update of holding defrost and home buttons. This seems to work. I'll keep you all posted. Just a question, do any of you have google accounts associated with your maps? I don’t. Thinking if this could be a problem.
Last edited by mbsjshad; 02-16-2022 at 11:59 AM. Reason: Did an add to question
#16
Not clear on what it is that you are asking 'if it could be a problem.' Regardless, not having an account would not preclude the GPS from working. It would just prevent your location from being associated with your Google account.
#17
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What I am suggestion is that if the driver (user) does not have a google account associated with the google system in the car (as we didn’t) could the system lose information being its not saving to the google history. We have had no problems since rebooting the system and creating a google account associated with the car.
#18
What I am suggestion is that if the driver (user) does not have a google account associated with the google system in the car (as we didn’t) could the system lose information being its not saving to the google history. We have had no problems since rebooting the system and creating a google account associated with the car.
Its not associating your location or music you play in the car (mycar@gmail) with your personal Gmail account (myname@gmail).
However, you'd be losing all of the benefits of having the Google services. You wouldn't have access to your playlists, for example.
Shouldn't be an issue. The car doesn't work differently for mycar@gmail than myname@gmail. And it supports multiple users. husband@gmail has different preferences than wife@gmail.
#19
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#20
I’ve been having the same issue for 3 days. VOLVO on call recommended to hold the defrost button for 60 seconds, then leave the car, lock the doors and let it sit for at least an hour. Didn’t help.
i also tried to hold the home button to reboot the screen and hold front defrost and home button at the same same to reboot the system. None of this helped.
Next available appointment with my dealer is March 15🤦🏼♀️
when should you leave the car and lock the doors if you do home button+front defrost button? I did it, waited for “volvo” logo on the screen, the screen then went back to normal (still no gps connection). After that I stopped the car, left t it and locked the doors. Is that right?
I’m planning a family trip in the begging of the next month and really cant’s do it with the maps being off.
i also tried to hold the home button to reboot the screen and hold front defrost and home button at the same same to reboot the system. None of this helped.
Next available appointment with my dealer is March 15🤦🏼♀️
when should you leave the car and lock the doors if you do home button+front defrost button? I did it, waited for “volvo” logo on the screen, the screen then went back to normal (still no gps connection). After that I stopped the car, left t it and locked the doors. Is that right?
I’m planning a family trip in the begging of the next month and really cant’s do it with the maps being off.
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CoKroVolvo (02-22-2022)