'05 XC90 leather seats
The leather seats on my '05 XC90 has two types of leather. Middle part is a thicker leather while sides are made of thinner leather. My SUV is garaged and I work the night shift so very little exposure to sun. Also, I use Armour leather conditioner once a month. Mileage on it is less than 20k. The driver seat SIDE leather is cracking while other seats are ok (rarely have passengers). It's too soon to crack so believe it is defective. Dealership says they can't do antyhing as leather warranty is only 1 year. They recommend to coat it with mink oil. Does anyone out there have similar issues with '05 XC90 leather seats?
I recently bought a used 2012 XC90 with tan leather interior. I have about 2,000 miles remaining on the original factory warranty. The leather is showing wear on the driver side part of the seat under where one's thighs rest. The color is wearing off in patches, but the leather is not torn or ripped. I think I have a good case for claiming a factory defect and not wear and tear. Does anyone have any advice for a strategy when the dealer tells me it's wear and tear, therefore not their problem? I don't see how a car that is less than a year old has leather issue like this unless the previous owner wore sandpaper trousers
Follow-up 12 June 13...Hendrick Volvo Kansas City offered to dye the leather. They noticed it had been dyed once before. I refused since that course of action did not work. I asked to speak with the Zone Manager and was told to call Volvo Customer Service. I called and entered a complaint and will wait to see their reply. I expected the dealer to take the path of least resistance, but I resented the comment "you bought it used" and "you should have bought the interior protection warranty" made to my wife. It's irrelevant if the car is used...it's defective under warranty. It was implied that because the car was bought elsewhere...it's your tough luck. Don't insult me with those phony dealer protection plans.No wonder Volvo is having a hard time selling cars with comments like this. More to follow...I'm like a dog after the mailman when it comes to issues like this.
Follow-up 12 June 13...Hendrick Volvo Kansas City offered to dye the leather. They noticed it had been dyed once before. I refused since that course of action did not work. I asked to speak with the Zone Manager and was told to call Volvo Customer Service. I called and entered a complaint and will wait to see their reply. I expected the dealer to take the path of least resistance, but I resented the comment "you bought it used" and "you should have bought the interior protection warranty" made to my wife. It's irrelevant if the car is used...it's defective under warranty. It was implied that because the car was bought elsewhere...it's your tough luck. Don't insult me with those phony dealer protection plans.No wonder Volvo is having a hard time selling cars with comments like this. More to follow...I'm like a dog after the mailman when it comes to issues like this.
The leather seats on my '05 XC90 has two types of leather. Middle part is a thicker leather while sides are made of thinner leather. My SUV is garaged and I work the night shift so very little exposure to sun. Also, I use Armour leather conditioner once a month. Mileage on it is less than 20k. The driver seat SIDE leather is cracking while other seats are ok (rarely have passengers). It's too soon to crack so believe it is defective. Dealership says they can't do antyhing as leather warranty is only 1 year. They recommend to coat it with mink oil. Does anyone out there have similar issues with '05 XC90 leather seats?
I used Leatherique Home Page | Leatherique Restoration Products on my '04 C70 and '01 V70 with very good results. It's expensive but less costly than repairing or replacing Volvo leather. Lexol and any Meguairs products are good, too.
don't use armor. they tend to make things shiny but not not much else IMHO. grilot's garage products (sold at advance auto and grilot's website) or lexol (sold at pep boys and other places) products are much better.
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