Disappointed in Volvo
#1
Disappointed in Volvo
I LOVED my CX90 ....my first new car...got it before the birth of my first son....never took it anywhere but the volvo dealer too maintain it. Over looked the 10k in issues over the years that i ended up paying for....sun roof leak, suspention issues, electrical issues...etc.
I loved my car so much that I was ready to trade my 04 Cx90 in for a newer model.
I was in the service department at my trusty volvo dealer in June and asked my service rep. "hey...if something is going to go on THIS car that will be a big expense...what would it be?" The answer I got was "oh...most likely the electrical to the tune of $1000" I thought...okay...I really can't afford a new car at this time so I will just keep my 04. I LOVED my VOLVO.....and then it died....DIED. No warning light ....no nothing...just DIED.
THE TRANSMISSION FAILED....which i was told is a $6700 fix....????? I called another vovlo autoshop just to get a price quote....to which I was told "oh yeah the transmission on that car is a FAULTY GM TRANSMISSION" they go ALL the time. A WHAT? A faulty GM TRANSMISSION? But I thought that I bought a VOLVO. So, I quickly got on line and found ALL sorts of information about the FAULTY GM TRANSMISSION IN THE 04 Cx90 T6.
Volvo of North America and My volvo dealer ADMIT that they are aware of the "issue" that yes,,,it is a faulty transmission...and yes they have had several dozens that they have had to replace....HOWEVER...they can't help me since I am over 100,000 miles. NOT THE POINT....if you know it is a faulty transmission does not matter how many miles are on the car. It is a SAFETY ISSUE....my car...which I BELIEVED was running PERFECTLY since I NEVER MISSED one oil change or one service appt. just died in the middle of the road with my 4 yr. old in the car. Is VOLVO going to just sit back and wait until someone dies or until the final outcome of the current CLASS ACTION suit which has been filed in NJ? VOVLO YOU NEED TO GET BEHIND YOUR CARS and YOUR CUSTOMERS. Your moto should not be "VOLVO FOR LIFE" it should be "VOLVO for 100,000 miles...if you are lucky"
I loved my car so much that I was ready to trade my 04 Cx90 in for a newer model.
I was in the service department at my trusty volvo dealer in June and asked my service rep. "hey...if something is going to go on THIS car that will be a big expense...what would it be?" The answer I got was "oh...most likely the electrical to the tune of $1000" I thought...okay...I really can't afford a new car at this time so I will just keep my 04. I LOVED my VOLVO.....and then it died....DIED. No warning light ....no nothing...just DIED.
THE TRANSMISSION FAILED....which i was told is a $6700 fix....????? I called another vovlo autoshop just to get a price quote....to which I was told "oh yeah the transmission on that car is a FAULTY GM TRANSMISSION" they go ALL the time. A WHAT? A faulty GM TRANSMISSION? But I thought that I bought a VOLVO. So, I quickly got on line and found ALL sorts of information about the FAULTY GM TRANSMISSION IN THE 04 Cx90 T6.
Volvo of North America and My volvo dealer ADMIT that they are aware of the "issue" that yes,,,it is a faulty transmission...and yes they have had several dozens that they have had to replace....HOWEVER...they can't help me since I am over 100,000 miles. NOT THE POINT....if you know it is a faulty transmission does not matter how many miles are on the car. It is a SAFETY ISSUE....my car...which I BELIEVED was running PERFECTLY since I NEVER MISSED one oil change or one service appt. just died in the middle of the road with my 4 yr. old in the car. Is VOLVO going to just sit back and wait until someone dies or until the final outcome of the current CLASS ACTION suit which has been filed in NJ? VOVLO YOU NEED TO GET BEHIND YOUR CARS and YOUR CUSTOMERS. Your moto should not be "VOLVO FOR LIFE" it should be "VOLVO for 100,000 miles...if you are lucky"
#3
If you still like the XC90, go back to the dealer and discuss trading it in on a new one. Ask for assistance on the trade for being a loyal customer, both to Volvo and your dealer. Expect around $4000 to $5000 as a trade as is. This is probably your best option unless you want to look around for a independent shop to replace the transmission. Volvo is now replacing the transmission, radiator, and the lines between the two to keep any contaminants could be in the fluid's systems, so an independent shop would also need to do this to else the transmission may fail quickly again.
2005 XC90 T6 103K (new transmission @ 99K with assistance from Volvo NA)
#4
Mommy mommy my transmission broke and i need money to fix it...waaa waaa.
What about the Honda Accords 98-02, Acura Tl/Cl 99-03 they all had bad trannies?? Honda told them to go screw themselves. There are issues with each brand/model. Its life, its the car world. Dont like it? WALK or MASS transit.
Now get out of my sandbox, i was here first!
#5
Wow...did not realize this forum was a "sandbox" full of children. Not only was your post rude it was just downright childish...I am truely sorry you are so angry.
Volvo has had a DOCUMENTED track record with faulty transmissions on this car. They have known about it for years. There is currently a class action law suit that has signifigant evidence against volvo and their "known transmission failure". It is NOT okay to put families in an UNSAFE car.....it is NOT okay with me and I would guess that all those families that had their transmission fail it was not okay with them.
Volvo has had a DOCUMENTED track record with faulty transmissions on this car. They have known about it for years. There is currently a class action law suit that has signifigant evidence against volvo and their "known transmission failure". It is NOT okay to put families in an UNSAFE car.....it is NOT okay with me and I would guess that all those families that had their transmission fail it was not okay with them.
#6
Actually, jake4c was here first. If you are not going to post helpful information, then please keep your comments to yourself.
Jake4c- -like I said before...keep at your dealer and Volvo NA...it took me over a year before a acceptable settlement was . Since you are the original owner, not buying they car cheap because of now known transmission issues, they should work with you. Be firm but also be willing to accept a decent offer.
#7
Contradiction?? And Honda has offered "good will" in extending the warranty on the trany to just over 100,000 miles.
Actually, jake4c was here first. If you are not going to post helpful information, then please keep your comments to yourself.
Comments are like @ssholes, everyone has one.
Jake4c- -like I said before...keep at your dealer and Volvo NA...it took me over a year before a acceptable settlement was . Since you are the original owner, not buying they car cheap because of now known transmission issues, they should work with you. Be firm but also be willing to accept a decent offer.
Actually, jake4c was here first. If you are not going to post helpful information, then please keep your comments to yourself.
Comments are like @ssholes, everyone has one.
Jake4c- -like I said before...keep at your dealer and Volvo NA...it took me over a year before a acceptable settlement was . Since you are the original owner, not buying they car cheap because of now known transmission issues, they should work with you. Be firm but also be willing to accept a decent offer.
Unfortunatly XC90's are prone to the sunroof issues, easy 30 minute fix that can be found on various volvo forums(some even have it stickied). Groans and squeaks from the front end. Radio reception issues. AWD troubles. Service SRS urgent messages. If the average Volvo owner only knew what these cars are able to tell us from a simple vehicle code scan you'd be amazed or if they even knew how make the car show up DTC's from the DIM. Yet we remain loyal to the brand, until it becomes a liability which yours has become.
I am done, you can play in the sandbox now, i am moving over to the swings.
btw- i was here first 9/9/10 vs 9/10/10
#8
Just an FYI.....Volvo will be replacing my transmission 100% of the cost. Once we got through the standard "can't help ya" and got in touch with someone at Volvo of NA that could help us...they stepped up to the plate. We did the right thing in maintaining the car always at the dealer and it did not matter how well I maintained that car...the transmission is faulty. I am thankful that they are doing the right thing and thankful that we stood our ground.
#9
in the end glad volvo came thru
#10
Just guessing but you have a T6 XC90? Those transmissions are crap. There are many tech bulletins out on this transmission. They should replace it no questions asked. I worked for a dealer in Richmond VA, I replaced so many of those I could do it in my sleep. They even had us replacing the trans-cooler and lines. There was usually so much metal in the pan, due to the mixing of transmission fluid and coolant.
#11
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