- VOLVO App has been showing car as offline
- NO OTA updates are possible
- VOLVO has been informed 4+ weeks ago, still NO ACKNOWLEDGEMENT whatsoever.
- Dealer informed immediately too, no notification on root cause.
- How is it possible that after 4+ weeks VOLVO does not know the root cause, was VOLVO hacked?

 

offline suggests the car has no connectivity to a network. Did your account settings or configuration get changed?

 

No, apparently its a widespread issue on AAOS post update OS 2.12 the weirdest thing is that VOLVO has been at it for 4 weeks and still hasn't sourced the root cause!!

 

what year is your car? sounds more like a software bug - did the dealer suggest/try a system reset?

 

I have the same "offline" Issue after 2.12 update. Car will show normal status in the app if it's been started or driven but within a half hour of parked and locked, it shows offline in the app.

 

What country as VOLVO can't trace the issue and has been "working" on it for 5 weeks now.

How is it possible they haven't found a solution yet.


Have system reset and TCAm reset and mobile app reset, nothing works!

 

Texas, USA. I've reset all systems as well.

 

I've had a few weird things happen after the 2.13.1 update, but not to this extent. Wish you the best of luck getting this resolved, but 4+ weeks is not acceptable from Volvo!