XC60 Recharge Model No Heater in Pure Mode
#21
#22
Yep, it's an epidemic. I have a new 2022 S60 Recharge Ext Battery with no heat in Pure and Hybrid mode. The dealership told me the part is on back order and no ETA at all. I contacted Volvo for a buy back and they said no. They did offer to make one car payment, which is nice. However, I can't enjoy electric mode in the winter at all. I'm in contact with a lemon law attorney who stated that he's recently settled a couple Volvo Heat/AC cases.
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cjkhd (02-15-2023)
#23
I was also told that there was no estimated time for a replacement part for my heater but when i said i wanted to return the car, that they knowingly sold me a defective car, they told me to call Corporate Volvo, before I was able to, the new part miraculously arrived. I believe they took it from another vehicle on the lot but don't really know. We should not have to tolerate this.
#24
Agree, not acceptable. You need to put more pressure on the dealer. See previous posts on what people have done. Here is what I did after reading all of the posts:
I contacted dealer and said the part replacement with no estimated date was unacceptable . I live in a cold climate. I said if I wanted an all gas vehicle I would have purchased one. This is my fifth Volvo-I didn't know i had to test the vehicles myself before taking them off of the lot.
Once i asked to return the car , that I didn't want it, they said that i would have to talk to Corporate and gave me the number. but quickly found a replacement in under two days.
Don't give up. The dealers are in a bad position having to sell these defective cars. I do hope that there is a recall...
I contacted dealer and said the part replacement with no estimated date was unacceptable . I live in a cold climate. I said if I wanted an all gas vehicle I would have purchased one. This is my fifth Volvo-I didn't know i had to test the vehicles myself before taking them off of the lot.
Once i asked to return the car , that I didn't want it, they said that i would have to talk to Corporate and gave me the number. but quickly found a replacement in under two days.
Don't give up. The dealers are in a bad position having to sell these defective cars. I do hope that there is a recall...
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brianeno
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05-31-2012 11:16 AM