Due to crankshaft/rod bearing desintagration the engine failed. The dealer recommendation is to replace the engine but the car, although 2012 model year has 69,000 miles and technically is out of warranty (60,000 miles). Did anyone have a similar problem? How did you resolve? With a dealer? Or Volvo Group North America? I am sure the engine is designed for more miles than warranty? The car is only 3 years old. Should the company as reputable as Volvo take responsibilty for the quality of their product? Car has a perfect maitenance record. I appreciate any input on this. Thank you.

 

Did not hear of similar issue. Don't bother with the local dealer unless he is a reealy nice one.
If you have all maintenance receipts and the engine did not lack oil, I would call Volvo Group directly and keep calling them back. Eventually in the end they might accept a deal. Keep in mind that traditionally Volvo is not very helpful in such situations, persistence may get to results.

 

And where do you get this information?

I have seen plenty of times where Volvo has stepped up and provided goodwill assistance for cases like this. I haven't seen any problems with the new S60 engines, but if you contact Volvo Customer Care, I would bet this would be a goodwill situation. Especially if all maintenance has been done at the dealership.

 

My situation is very similar. 2012 s60 with 68k had no compression in cylinder 3. I can't pin point the problem to low oil, bad engine, or low oil pressure due to software recall defect. In the end, Volvo USA N.A. Did not help me at all. My mistake, taking it into the dealership to diagnose it before coming up with with a repair plan detailing cost and if Volvo is going help or not.

 

Mine is an 2012 with 121,000 s60 t6. Just had a situation close to failure due to low oil. Found it wouldnt start. Would turn, no start. Found a burnt ignition coil. Replaced that still no start. Found a fried ignition coil fuse, replaced that then replaced the plugs and it started right up. Today it puffed exhaust for 1 sec then stopped and i cant figure out why. Maybe something to do with turbo??? Could i of overfilled it now and it wasnt that low? Hopefully its ok but worried it will happen again with all you guys posts!

 

my 2012 Volvo T5 S60 burp smoke for 1 second Once every 2 to 3 months. It probably started around somewhere over 100,000 miles, it has about 170,000 miles now. One time it puffed smoke for 1sec right after I poured 1 quart of oil and started the engine immediately. I suspected the oil was still dripping down inside the engine. Could have been a coincidence tho. But puffing every 2 to 3 months, it appears to be the engine maybe cleaning itself. I read this somewhere, they call it the Italian tune-up, you accelerate as hard as the engine can go to pressurize it enough blow out anything/sludge/build-up in ur engine.
Why do I pour oil in my T5 S60 car, because around 69,000 miles I notice I had very low oil at the end of 3000 miles oil change. It burns oil on the higher range of the spectrum, because I hear other German cars or performance cars burn 1 quart every 1000 miles. It feels like my T5 engine burn 1 quart every 700-800 miles.

 

Im just concerned i over filled it and what can that do and would it cause the smoke. I was being a lil hard on it in sport mode when it happened!

 

I'm having major problems with my s60 2012 engine not able to be repaired. To replace wiill cost 16K Volvo won't help it only has 82K miles on the engine

Any help please reply.

 

How did things work out ? Did you get any help ?

 

I'm have serious problems with my s60 2012. Do you know your engine #. I'm fighting with Volvo now. My 2012 S60 only has 81K

Any help would be appreciated.

Tom.

 

Did you get any help. Do you know the engine # ? I have the excact same problem.

 

This is in regards to a vehicle I purchased on March 30, 2021. It is a 2012 Volvo S60 T5. When I purchased the car it had 99,489 miles on the odometer and when the vehicle became an issue it was at 104,409 miles on the odometer. I purchased it on Craigslist. On December 1, 2021 I was driving the vehicle on the highway and it stalled without warning. I was able to pull over, start the car back up and drive it home. There were no warning alerts or check engine light that came on the dashboard. Keep in mind that the car had 1,000 miles until the next oil change. After browsing the internet, we realized that the car had a recall because their vehicles were not warning the driver that there was low oil pressure allowing the driver to continue driving until the engine seized (Recall #R29436; National Highway Traffic Safety Administration campaign #13V592000). The recall was repaired by Prestige Auto on 1/2014. I contacted Volvo of North America who opened up a case and then had the car towed to Portland Volvo in Scarborough, Maine for an appointment on December 14, 2021. On December 15, 2021 Portland Volvo informed us that the vehicle’s engine was beyond repair because of an unfortunate mechanical failure due to lack of lubrication. Later that evening I received an email from Jemmy at Volvo of NA stating that they would cover $750 of the repairs. I emailed her back asking her to wait for a quote from Portland Volvo on how much it was going to be to repair the vehicle. On December 16, 2021 I was informed by Portland Volvo that she spoke with the district manager and that a used engine costs between $10-14,000. Volvo of North America has now decided to retract their $750 offer to help because the car is now out of warranty but it was due to a manufacturer's defect. I spoke with Tammy at Prestige Auto (the dealership who fixed the repair) and was told that if the repair was actually fixed then it would have done its due diligence and alerted the driver that there wasn't any oil pressure. I have also read articles on these kinds of issues and it states that a recall is to be repaired until it fixes the issue, and obviously the issue wasnt fixed the first time. I asked for an appeal and without being able to speak to the person who is handling my claim, they sent me an email saying I was denied the appeal and there will be no further response to my email. I was also told by Portland Volvo through email that “Volvo may state that it was known by you since 100,000 miles that there was a mechanical fault and it was driven until the engine failed” but I have over a dozen photos of the dashboard that shows from the time I bought it up until the time the engine seized there weren't any warnings that the car was having a malfunction. I asked her to please have the District Manager look at the photos and explain to me how I could have known that the car was malfunctioning and I have yet to receive an answer. I've asked continuously to speak with supervisors and managers at Portland Volvo and Volvo Cars of North America but have been told that they cannot give me the information for the people who are making the decision. Not only has the car been seen periodically throughout its lifetime at Volvo dealerships but was seen in July 2021 due to two recalls that needed to be fixed at Volvo in Exeter, NH. They did a multi-point inspection on the car and everything passed and only 3,500 miles had been put on the car since. I have been researching this on the internet since this issue occurred and this seems to be an issue with several owners of the 2012 Volvo s60 T5 cars with engine code 62, which mine is.