2019 XC60: The battery in our key FOB dies within a month. We buy lithium batteries that are fresh and brand name like everready. Antoine know why they won’t last?

 

There was a batch of bad remotes. Remove the battery and check the 4 digit code printed on the board. If it's 0142 it will be replaced under warranty if your car is still under warranty.

 

[QUOTE=ES6T;504458]There was a batch of bad remotes. Remove the battery and check the 4 digit code printed on the board. If it's 0142 it will be replaced under warranty if your car is still under warranty.[/QUOTE


volvo Service in Fayetteville, NC says no warranty for FOBS. No reports from Volvo saying there are any bad FOBS.

they won’t help us.

 

If the fob is one of the ones in the TJ, then they are covered by warranty. Check the date code.

And, if not damaged, fobs are covered by warranty if they fail.

 

could you please tell me what a “TJ” is? Is there a recall or something Volvo officially identifies the FOB as defective? I don’t have anything official to support my claim. Thanks.

 

Technical Journal. Basically a service bulletin. TJ34316 is the one I was referencing.

Did you check the code on your fob? If it isn't 0142, then the TJ does not apply.

 

yes, the code on the fob is 0142

 

Here is a link to the Technical document - https://static.nhtsa.gov/odi/tsbs/20...55206-9999.pdf

 

Thank you for the explanation. Yes, we have the faulty fob code. Now, I need to find a Volvo service center that understands and will help.

 

Are you in the US? If so, any dealer should replace it under warranty.

 

Thanks, I’ll try Raleigh, NC. Fayetteville was no help.

 

Yes, my 2019 XC90 key fob has the same issues. I even bought the replacement batteries from the Volvo dealer, and still only last a couple months.

 

Solution!!! Finally a Volvo parts guy taught me what I was doing wrong! It’s operator error. In my defense, 3 of the previous dealerships I went to messed it up also. Both of my key fobs kept dying within a month. I was shorting out the battery. Here’s solution!! The two metal prongs on the side have to rest on the side of the battery. Do not push them underneath the battery. There are already two prongs that touch the bottom. If they end up underneath then it shorts out the battery. Also, if you’ve broken off the plastic pieces that hold the battery down, you have to hold the cap in place as you lock the cap back on. Hope that makes sense.
Thank you Vang at Kline Volvo Cars - Maplewood, MN