Hi there,

just update after SW upgrade to the last version, 2.7.
Google map on driver's screen is still crazy. Nothing changed.

Take care,
Jerry-o-o

 

2022 xc60 software problems...back in dealership, 2nd time 2months. Ive had Volvos since 1988, and once did overseas delivery to Sweden. All were great except this 2022 xc60 B5. Im not certain if I will take it on a long trip, trust my Cadillac instead. As wonderful this xc60 rides, and works sometimes....I'm probably done with Volvo.

 

Hello All,

Not sure if anybody else is facing the issue on XC60 Recharge Extend Range 2022 model. The check engine light keeps popping up on my vehicle. The dealership initially updated the software and told me it was a software issue. The second time, The dealership suspected a faulty heater and replaced it under warranty. When they changed the heater, they didn't fill the coolant to the desired level, and hence my car broke down on the highway due to engine overheating issues. I had to tow it back to the dealership over the weekend and picked it up yesterday. The check engine light is on this morning. Ever since my dealer did the first factory maintenance, I just keep having issues one after the another. I spoke to an attorney regarding lemon law as it has been to the dealership 3 times with a check engine light issue. He asked me to schedule the 4th appointment and provide the service records. Did anyone claim the lemon law in North Carolina?

XC60 Recharge Extended Range, 2022 Model with approx 14k miles.

 

Im in dealership now...yikes, me too

 

Hi Lazzarojoe,
have you tried reset? I mean both ones - communication unit as well as GAS. By pushing front windshield heating (around 30 sec) and then main button from GAS - 30 secs as well. It should reset radio and GAS services. It's good to upgrade SW to the last one (2.7 I guess), it's more stable than older ones. TPMS - well, it's a piece of GAS, so maybe the newest SW will help. Rear sensor is tricky as always
RGDS,
J-o-o.

 

I have Sensus. Not often, but a few times my screen didn't want to load my Sirium music app. Kept on getting "connecting" message. I just reloaded the app and it loaded properly.

I've also read, I believe in Swedespeed, where sometimes this can be resolved by going into Setting and reentering your Google ID and password. This is particularly needed IF, after first entering this information when you first got your car, you subsequently changed your password, for whatever reason. Not sure if this applies to your situation.

Regarding Volvo On Call, have you tried removing the app and then reinstalling it on your phone. Perhaps Volvo On Call 1-8--550-5658 could help with this.

While it nice to think that one's dealer can/should help with some of the things we encounter with our cars, unfortunately, I've found (at least in my case) that I have had to investigate and resolve things on my own. Forums have been a great help to me.

 

The car is junk....start the return process before you lose your mind. I had similar issues with no help from Volvo. I finally just sold it a purchased a BMW X5 which I should have purchased in the first place. Sorry to hear that you are having these issues.

 

12V Battery related update with the v2.5.2 software:
I came back from a 16 day trip and was pleasantly surprised to have the car start without any issues. Drove it for 20+ minutes before stopping for an errand.

Some notable settings I've configured with it:
- Bluetooth OFF
- Phone charging plate OFF
- Automatic Downloads DISABLED

Also made sure to lock the vehicle by only pressing the lock button ONCE! lol
I stopped using the Volvo App on my phone so that I don't actually interact with the TCAM and potentially drain the 12V.

Slowly rebuilding some confidence that the 12V battery issue is resolved after such a rotten time back around Thanksgiving.

 

I have to admit since experiencing the ‘dead car’ issue and no definitive cause diagnoses by Volvo as to why it died, I now keep the car plugged into a trickle charger 24/7. I do feel as if Volvo has won the battle and that I have surrendered.

I have heard of some other manufactures experiencing battery charge issues with their equally over-tech’d cars – maybe a good time to buy shares in CTEK!

 

You did everything but stand on your head to resolve something Volvo needs to fix. Volvo sells junk.

 

We are unfortunately living in a time of ‘junk’, where the idea of pride, brand integrity and quality has been replaced by short-termism, shrinkflation and brand exploitation resulting in junk.

It’s happening everywhere from airlines, to hotels, to retail – you certainly don’t get what you pay for anymore, you get a whole lot less.

Coming back to Volvo, I would be amazed if my current XC60 was able to see beyond 10 years of service based on its budget materials and workmanship. Compare this to the 240/850/940s that are still on the road today, providing their service after many, many years.

 

After a year and a half in, I'm afraid that we are getting ready to throw in the towel and replace our 2022 XC60 as it has become consistently and incredibly unreliable due to continuous software issues. I compare this vehicle to the 1977 Triumph TR7 I owned in the late 70's. The TR7 was notorious for electrical and mechanical problems due to labor strife at the factory where it was built. The employees on the line apparently knowingly sabotaged the vehicles as they were being built to get back at the company (British Leyland). In 2 short years, I either replaced or had major issues with 2 batteries, the alternator, the fuel guage, the tachometer, TWO electronic ignition systems and finally the rear end differential. The last issue was the straw that broke the camel's back. I needed a reliable car and never knew if I was not going to make it more than a mile down the road after leaving for a destination. I replaced it with a simple Plymouth Reliant (bench seat with 5 on the floor, no radio and no A/C) that never had a problem until I sold it 5 years later.

The Volvo still does not get the profiles correct - sometimes giving me my wife's seat settings and vice versa among other things with the profile settings. We were stranded in a parking lot on a Sunday with the infamous inability to start the vehicle no matter what even with the Volvo help line so it had to be towed to a dealer and we had to find a ride back home. Sometimes the maps won't load up requiring us to restart the vehicle. Lately, while on a trip 1,000 miles from home I went to my profile after starting the vehicle and it stated that there was an error and my profile could not be found or was unavailable, so I turned off the vehicle and we restarted the car with my wife's profile, which worked fortunately. Now we just experienced the No Sound software error - no blinker sounds, warning sounds or infotainment sounds requiring a reboot. This vehicle has reached TR7 status.

Now looking for something to replace it, but I am not expecting to get a good resale value because of the horrible reputation the vehicle has attained (lost about $20K value after 1.5 years in this market according to KBB)..

 

Wow you were f'd like me. Nowhere to turn and the car was not reliable. I just purchased an Infinity QX60 and the car starts, stops, doesn't lose my profile, doesn't have Google tracking everything I do. It also has a boatload of safety features and now I have a 7passenger car which I really needed. Good luck in your journey. Volvo has just ignored the customer. When I sold mine I only had like 5K miles so I got a decent return. I know what you are dealing with and hope the best for you.

 

Big O

Sorry you are having so many problems.

first off I had a 2022 xc60. And it was basically crap.

threatened lemon law and settled at a cost of 5k

They put me in a 2023 xc60 B6 which also was for ****.

got crushed on getting rid of that one. NO DEALER WANTS A VOLVO ON TRADE. Cost for that POS was $13k.

I now own a Toyota 4Runner and love it. Just enough technology but AC out of infotainment. Amazing but it runs every time. Any repair shop can fix it.

try getting a Volvo fixed in grand junction colorado. Your two tow points are5 hours back to Denver or 7 hours to Salt Lake.

in the end the Two Volvos I purchased were total Sh*t. I WILL NEVER BUY A VOLVO AGAIN, unreliable, unsafe overpriced and just a terrible car, company, and awful Dealership. MCDonald Volvo in Denver, go there at your own peril.

even though you will take a hit, how much is your family’s safety worth ??

 

BigO and jpiotti01, it's amazing to me that some can have a terrible experience with their Volvo, while others, me included, do not. Mine is a 2020 V90 Inscription T6 estate wagon (non-R, non-CC), but the engine, transmission and much more is identical model-to-model, and often year-to-year. My guess is the primary difference is the infotainment system change to Google-based tech. Could it be that this is the primary reason for so many of the problems experienced by Volvo's customers?

 

Hi.

the 2020 T engine is a superior vehicle compared to anything built from 2022-2023

your vehicle is significantly better than any new car that Volvo would/could manufacture presently. Volvo redid the engines with the modi
mild hybrid and also the transmissions is crap in the new cars.

the entertainment center of course is a known issue throughout the vehicle line. It is anything but entertaining. It is a total piece of garbage. It is unfortunate that I got involved with Volvo in a 2022 and 2023 that was the worst money I’ve ever spent and the biggest waste of money I’ve ever spent. Enjoy your 2020 T5. There is absolutely nothing that Volvo is currently making that could even come close to that vehicle. My only advice to you is that when you are ready to get rid of your 2020, I recommend that you look for an entirely different car manufacturer, because Volvo does not care about you or I. Good luck and thanks for the comments.

 

Yes, our daughter owns a 2021 XC60 T6 and loves it. No problems at all because it runs on the old software system. Once Volvo changed to the Google based software system to run the car, this is where the major problems began. The engineers never fully vetted the new software before the new version was foisted upon the unsuspecting public. It was because of our daughter's glowing reviews of her own XC60 is why we chose to purchase one. I asked at the dealer if the new system had undergone rigorous testing and of course they said yes and it would make driving the new models an even better experience than the older models. What a lie!

I just can't believe Volvo refuses to stand behind its product. If they did, they would have offered to repurchase the new models from those who were interested to do so. Yes, I would expect them to buy it back at a less than new price, maybe prorated for mileage. But the company DOES NOT stand behind its product and just hides in the weeds hoping the unhappy customers eventually go away. It appears that even the newer 2022 and beyond models are doomed to have continued problems. This is not a good business model for longevity of a company - but they are a Chinese company and to me this explains their whole attitude.

 

you are spot on. Volvo only sold around 120,000 vehicles in 2022.

toyota sold over 1,900,000 units

I personally would love to see Volvo go down, hard. Complete bankruptcy would make me happy.

 

This is a follow-up to my last post.

The XC60 pile of junk is gone, and I am absolutely incensed. Just short of two years and a myriad of software issues, we decided that the vehicle was way too undependable for use, especially when traveling out of town. After having issues of inability to start the vehicle that stranded us, not starting on my profile at times but starting under another profile, intermittent loss of maps, etc. it was time to get rid of it to the tune of a $20K loss. This was the shortest time I have ever owned a vehicle that I purchased, less than 2 years, but things had become unbearable. We got tired of having to reboot the system several times to correct issues, which at times was almost every time we drove it. We were always on pins and needles when we had to start the car and were out of town at the time.

We purchased a dependable Lexus to replace it and have been extremely happy with not having constant software glitches. We noticed that the local dealer's lot is overflowing with both new and used vehicles, obviously because of an inability to sell a Volvo product that is a 2022 or newer year model. They wanted us to trade our vehicle in for a purchase of a new Volvo, but the offer was laughably for $5K less than we received for selling the vehicle. Other than the software issues, the car was in showroom condition with about 17K miles. The reason the vehicle is worth so little used is because of the known software issues and a history of 3 recalls on the vehicle, which I discovered after researching prices online. Volvo did not step up to the plate and provide owners of the newer vehicles that have the Google system with any monetary or other compensation for their complete ineptness. Talk about horrible customer service, you can't get anyone from the company to reply to inquiries (which were polite) about what is going on with the software and how customers were going to be made complete. The Volvo's have become white elephants and it may do in the company, and deservedly so. I think anyone considering the purchase of a new Volvo (2022 or beyond) is crazy for even considering this brand. I am surprised there has not been a class action lawsuit against Volvo since so many have had the myriad of problems (and it has been taken off the Consumer Reports recommended luxury vehicle list - the only SUV dropped from the list), but maybe it is very difficult to sue a Chinese company.

 

It was a great car.....better than any other..... when it ran. Mine was traded in for a BMW X5. I needed a 7 passenger car so I traded that for an Infinity XC60. A very comfortable car. I still wish at times that my Volvo ran properly Maybe someday they will either wake up or go bankrupt. For the life of me I cannot figure out why the government isn't stepping in on this. Not that I am in favor of regulations but someone somewhere should have oversight into this dilemma . Maybe if Mayor Pete got his head out of his *** he would recognize the problems and do something......