I stopped the opening of the top partially opened in order to glue the headliner. Now it does not move. I tried the procedure in the manual of holding either button down for a minute and I also tried disconnecting the battery. Here are the messages and the results of the scanner. Any suggestions would be appreciated:

Messages
After starting engine = “roof not locked”
After pushing up or down button = “roof failure see manual”
After holding down button for 30 seconds = “roof failure service required”

Scanner , CRM - convertible roof module
Read DTC = no DTCs
Read Datastream
Hydraulic pump temp = low
Hydraulic pump = stopped
Valve 1 =closed
Valve 2 = closed
Valve 3 = closed
Valve 4 = closed
Catch motor = unlocked
Supply voltage = 14.1
Button open roof = button not pressed (while pushing button = button pressed)
Button close roof = button not pressed (while pushing button = button pressed)
Button load aid = button not pressed
Auto up window lifts = normal operation
Messages in DIM = 14 (when pressing either button = 13)
Position = roof opening preparations (when pressing either button = no match)
Head lamp washer = normal operation (when either button pushed = inhibited)
Speed limitations km/h = 2 km/h
Speed limitations mph = 1.24 mph
Ambient temp = 27
Hall sensor 1 = passive
Hall sensor 5 = passive
Hall sensor 3 = passive
Hall sensor 6 = passive
Hall sensor 7 = passive
Hall sensor 19 = passive
Hall sensor 9 = passive
Hall sensor 20 = Active
Hall sensor 11 = passive
Hall sensor 12 = Active
Hall sensor 13 = passive
Hall sensor 18 = Active
Hall sensor 15 = passive
Hall sensor 16 = Active
Position encoder2, rear roof = intermediate 1
Position encoder 17, front roof = intermediate 2
No. of roof manoeuverings = 417
No. of electrical overrides = 7

 

FYI - I got it working again. I tried to jog the CRM brain by driving it a few feet until the warning chime started. But that did not do anything. Then I reached into the trunk and loosened the plastic divider. I started the engine and pushed the down button. The message about a loose divider appeared. I reached back into the trunk and closed the divider. Then I hit the down button. It started moving but only about halfway down. Then I hit the other button and it closed all the way. Then I hit the other button and it went all the way down this time.

 

So I just bought the volvo vida because I too am having the issue where I need maintence. My CRM module and everything test fine as far as the car is concerned. When I try to calibrate my top it says that Hall Sensor 6 needs to be in active mode and it is in passive so how do I get it in active mode?

 

You are a Volvo God!!! Headliner was in need of repair and the top got stuck-ugh. Panic set in -but you saved the day -especially when we were in the process of moving.
Thank you -Thank you for sharing your solution.😊