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XC90 Hybrid mode no heat

Old Nov 27, 2022 | 12:50 AM
  #1  
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Default Hybrid mode no heat

2022 xc90 recharge in hybrid mode no heat. Dealer said wasn’t a recall but there was a “fix” needed to get a part. Took 3 weeks but now have heat in this mode. Huge issue now is battery will not charge past 30 miles. I was getting 38-41 mikes after charging regularly. It’s not the cold as we had 60 degree temps the other day and I don’t drive in “Pure”. That’s a 25% reduction, anyone see this same issue?
 
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Old Nov 28, 2022 | 10:15 AM
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Originally Posted by blubin
2022 xc90 recharge in hybrid mode no heat. Dealer said wasn’t a recall but there was a “fix” needed to get a part. Took 3 weeks but now have heat in this mode. Huge issue now is battery will not charge past 30 miles. I was getting 38-41 mikes after charging regularly. It’s not the cold as we had 60 degree temps the other day and I don’t drive in “Pure”. That’s a 25% reduction, anyone see this same issue?
Glad to hear you have your heat back. I've been told "at least a month and probably more" to wait for parts.

Have you tried to disable the auxiliary heater to see if doing so impacts the electric range? You can do so in the climate settings.
 
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Old Nov 28, 2022 | 10:43 AM
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Thaks for the response. My XC90 recharge in the climate settings has "additional heat". not auxiliary. I also look di the owner manual and there is not "auxiliary heat" I can find. This setting is to get heat faster upon start up and I tried and doesnt work either. Really appreciate your help and suggestion. I have discussed with 2 very talented electrical engineers and their opinion is that the fix was to install a resistor that allocates heat form the main battery for heat when the car is in hybrid mode or only battery mode reducing the available battery for driving to 30 miles. So its all the same battery but 25% is "saved" for the heat if needed. Would have been nice to know this before I spent 70K+ on. car. Also with his recent "fix" they could have mentioned that it may reduce overall battery milage availability. My friends believe its possible to modify the software so the driver can select the amount/time of heat the main battery allocates instead of just a setting at 30 miles availability, but cars are made so that a 2 year old can operate it and adding selections costs $$. Also I wonder why Volvo hasn't made this a recall instead of waiting for their consumers to complain, my suspicion is most likely $$, why fix something if not required. Again thank you and nay suggestions are very much appreciated.
 
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Old Dec 29, 2022 | 07:18 PM
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Default High Voltage Coolant Heater failure

I have a 2022 XC90 recharge and also have no heat in Pure or Hybrid modes. I took it to the dealer and they said the High Voltage Coolant Heater needs to be replaced (after less than 1 year) and the part is on back order and there’s no estimate on when it will come. This seems insane to me. It should be a full recall as it seems like lots of recharges have this issue.
 
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Old Dec 30, 2022 | 09:47 PM
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After being on order for just over four months, my parts have arrived. I've an appointment for the 18th to pick up a loaner and get the repair done. Will be nice to get heat again in the Pure mode. During the really cold days, I was forced to start off in the performance mode to heat the engine in order to heat the car. Still got decent mileage all things considered while getting warm air from the vents. When it's fixed, I'll probably average less than a gallon of gas per week. Most of my 'retired' driving is less than 10 miles per day.
 
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Old Jan 2, 2023 | 09:48 PM
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Spoke with my dealer's service department today. They are well aware of this “no heat problem” and told me the entire universe is having this issue. Replacement part timing a black box. I asked why Volvo was not notifying owners so we didn’t have to suffer/figure this out ourselves - reply was that “it’s not a safety issue” = groan
 
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Old Jan 22, 2023 | 10:57 PM
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On the 18th, I took my '21 T8 in for my appointment to replace the HVAC system and also the A10184 Recall Campaign. As promised, they had a loaner ready for me ('22 XC60 B5). It was completed in about 5 hours, and I picked it up the next morning.

The recall campaign was for "Inverter E-Machine short range PHEV Software upgrade". This is a quote from the letter.
" Volvo Car USA LLC and Volvo Car Canada LTD on behalf of Volvo Car Corporation, have decided to launch Active Service Action A10184 on certain Model Year 2021-2022 60 series and 90 series short range PHEV vehicles.
Volvo Cars quality investigations have indentified that there's a risk that vehicles may lose electrical drive due to high electromagnetic stress on the Inverter E-Machine Power Unit Board at high torque operation.
The corrective action is to perform a Total Software Upgrade in your vehicle".

As the dealer is about an hour from me, I had a good chance to see if I could tell any difference from the repair and recall. Definitely, it was nice to have heat during battery operation. As far as the recall and software reset went, I only noticed that I had to reset my headlight settings but I think the dealer may have just turned them off in the shop to avoid draining the batteries.

Thank you Volvo from a happy camper. 14,300 miles and everything working as intended.
 
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Old Jan 23, 2023 | 07:44 AM
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I have a 2022 XC 90 T8 hybrid, purchased in April 2022. I thank this forum for very helpful suggestions to get my dealer to fix the no heat in hybrid mode. I seriously got a run around from the dealer. I said I wanted to return the vehicle. They threw up their hands and said call Volvo corporate customer service. Turns out, I never had a chance to call customer service, miraculously they had a part in two days. (from a vehicle on the lot?) Originally was told-NO ETA for part.

So now I have heat.

But the hybrid mode recharge has significantly dropped. Fully charged this morning, Chicago (heated garage, 23 degrees) I took a three mile round trip to drop my son off to his bus...the battery was 50% depleted when I returned. I am calling the dealer again today. This is unacceptable. This is my fifth Volvo. I have never experienced dealer apathy like this. No loaners, no empathy. I'm fed up. I should have read the review before I purchased. My Volvo history made me think the quality was there.

I want to switch to Audi or Lexus now.

I called Dealer and taking it in on Thursday, when they do have a loaner.
 

Last edited by cjkhd; Jan 23, 2023 at 07:52 AM.
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Old Jan 23, 2023 | 08:15 AM
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Originally Posted by cjkhd
I have a 2022 XC 90 T8 hybrid, purchased in April 2022. I thank this forum for very helpful suggestions to get my dealer to fix the no heat in hybrid mode. I seriously got a run around from the dealer. I said I wanted to return the vehicle. They threw up their hands and said call Volvo corporate customer service. Turns out, I never had a chance to call customer service, miraculously they had a part in two days. (from a vehicle on the lot?) Originally was told-NO ETA for part.

So now I have heat.

But the hybrid mode recharge has significantly dropped. Fully charged this morning, Chicago (heated garage, 23 degrees) I took a three mile round trip to drop my son off to his bus...the battery was 50% depleted when I returned. I am calling the dealer again today. This is unacceptable. This is my fifth Volvo. I have never experienced dealer apathy like this. No loaners, no empathy. I'm fed up. I should have read the review before I purchased. My Volvo history made me think the quality was there.

I want to switch to Audi or Lexus now.

I called Dealer and taking it in on Thursday, when they do have a loaner.
It's not Volvo, it's the cold and the fact that our cars are EV's when driving on the batteries. 1st, all electric cars mileage goes down in the colder months, nothing we can do about that. 2nd, when using the batteries for heat, that's like a dead short to the battery. Mine goes down as well. Probably the best way to drive is just leave it in Hybrid mode rather than Pure. You'll still get better performance and mileage than gas only cars. In the spring through the fall, you'll be smiling.
 
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Old Jan 23, 2023 | 11:56 AM
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@cjkhd - While I agree that temperature is a factor with any EV, 50% depletion of the battery on a 3 mile drive seems excessive regardless of temperature and definitely worth further exploration.

Are you certain that your XC90 is the Extended Range version? The earlier models had about 18 miles of electric only range vs. the 36 or so in the new Extended Range versions.

In any event, I do think a dealer check is warranted if this level of electricity consumption continues.
 
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Old Feb 5, 2023 | 11:15 PM
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Default Having the same exact problem. Heat fix and software upgrade and now 20% less EV

Originally Posted by cjkhd
I have a 2022 XC 90 T8 hybrid, purchased in April 2022. I thank this forum for very helpful suggestions to get my dealer to fix the no heat in hybrid mode. I seriously got a run around from the dealer. I said I wanted to return the vehicle. They threw up their hands and said call Volvo corporate customer service. Turns out, I never had a chance to call customer service, miraculously they had a part in two days. (from a vehicle on the lot?) Originally was told-NO ETA for part.

So now I have heat.

But the hybrid mode recharge has significantly dropped. Fully charged this morning, Chicago (heated garage, 23 degrees) I took a three mile round trip to drop my son off to his bus...the battery was 50% depleted when I returned. I am calling the dealer again today. This is unacceptable. This is my fifth Volvo. I have never experienced dealer apathy like this. No loaners, no empathy. I'm fed up. I should have read the review before I purchased. My Volvo history made me think the quality was there.

I want to switch to Audi or Lexus now.

I called Dealer and taking it in on Thursday, when they do have a loaner.
same exact issue. Had the heat problem fixed and a software upgrade and now the car will only charge to 31 mile range instead of the 40 mile range just before the fix, and no it’s not the cold weather.
 
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Old Feb 15, 2023 | 09:06 AM
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My xc-60 has no heat when in electric mode, they said it needs a high voltage coolant heater.
None available, waiting over a month still no parts??
 
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Old Feb 15, 2023 | 02:29 PM
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Originally Posted by Lac232
My xc-60 has no heat when in electric mode, they said it needs a high voltage coolant heater.
None available, waiting over a month still no parts??
Did you ask your dealer to order the part? It takes awhile. Mine took over a month, then the dealer called me and set me up with a loaner (2023 XC60 B5). Part installed and upgrade done and ready to go the next day. See above XC90 Hybrid mode no heat - Volvo Forums - Volvo Enthusiasts Forum
 

Last edited by Cruiter; Feb 15, 2023 at 02:35 PM.
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Old Feb 15, 2023 | 02:52 PM
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Originally Posted by Cruiter
Did you ask your dealer to order the part? It takes awhile. Mine took over a month, then the dealer called me and set me up with a loaner (2023 XC60 B5). Part installed and upgrade done and ready to go the next day. See above XC90 Hybrid mode no heat - Volvo Forums - Volvo Enthusiasts Forum
thanks , yes the dealer ordered the part in December, nothing yet.
Hope it comes in soon.
 
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Old Feb 15, 2023 | 03:32 PM
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Originally Posted by Lac232
thanks , yes the dealer ordered the part in December, nothing yet.
Hope it comes in soon.
At a minimum I suggest you call Volvo corporate to complain. And don't accept their first try, which will be "run it in Power mode". Tell them that a multi-month wait is unacceptable for a brand new car to have the functionality they advertised when selling it. Use the term "warranty non-comformity". Point out that they're shipping new cars (your dealer website will say how many they have and how many are on the way), so they absolutely DO have parts available, they're just putting them in new cars instead of taking care of existing customers. It may or may not make the part magically appear (it did in my case), but Volvo is likely to offer you some financial compensation as a good will gesture.

Good luck!
 
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Old Feb 15, 2023 | 04:41 PM
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Originally Posted by Cruiter
It's not Volvo, it's the cold and the fact that our cars are EV's when driving on the batteries. 1st, all electric cars mileage goes down in the colder months, nothing we can do about that. 2nd, when using the batteries for heat, that's like a dead short to the battery. Mine goes down as well. Probably the best way to drive is just leave it in Hybrid mode rather than Pure. You'll still get better performance and mileage than gas only cars. In the spring through the fall, you'll be smiling.

ummm yes aware of what you stated, you must have overlooked the extreme drop in distance I experienced. I do have the extended . I’ve never driven my car in PURE.
 
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