Friends,
Need your help with my daughter's Volvo. She went to San Francisco last year and go stuck with the Volvo. The Volvo won't start. It showed a message like 'Steering Wheel Locked, please try again'. We ended up taking to a repair shop and they put in a "new" Steering Common Lock and a "new" Starter motor. That was on 08/31/2020. And today 10/13/2021, the issue reappeared. So I found a guy and he opened up the area under the steering wheel.
He saw the part which had a number as shown bellow in the image, 13.12.06. Is that the date? If that's the date, that means these people did not put in a new part. Although they claimed they did. When I asked them about the part#, they provided me with 36002496 and 6378583. Does anyone know if that image shows a date? if they have cheated me, I will go to the extra mile so that they think twice before cheating anyone. I paid $1200 for both the parts. Thanks for your time. AL

 

I'd be 99% sure that the shop cheated you. For one thing, the starter has nothing to do with the SCL problem your daughter had (unless the car also had a starter that was giving you a lot of issues otherwise, of course).

Also, the shop would have to be able to program the new SCL module to the car - and to my knowledge, ONLY a Volvo dealership can do that. Why Volvo requires programming for that module is a whole 'nother issue, but suffice it to say that the shop almost certainly could NOT have done the job without taking the car on a flatbed to the dealership for programming. If you do decide to go after the shop (and I hope you do), it's kind of an open/shut case if they can't show any record of having that "new module" programmed.

 

Thanks Habbyguy.