T-Belt urgent issue with dealer in morning
#1
T-Belt urgent issue with dealer in morning
I should start by saying my dealers service has always been very good and fair, so I expect things will go well with them but I would like input on whether I am wrong. I discussed having the dealer do the t-belt, tensioner, tensioner pulley, idler pulley and aux belt. I asked them to double check the water pump and let me know if it or anything else in their looks bad. I also asked if we should do the thermostat while the t-belt was off.
They said fine, but they normally do not replace the idler pulley, I said do it and they agreed & gave me a price for what I requested. I went to pick it up and they replaced the tensioner pulley, t-belt, aux belt and thermostat housing. There was no indication they replaced the idler pulley or the thermostat itself. The price was a little over what they said as the thermostat housing was expensive. They were very nice, gave me a loaner and said they would get it right.
I assume they also replaced the thermosat & gasket, if not should I complain? I am complaining about the idler, if they say it was fine should I complain? Do they fail? Did I or the dealer overlook something, dampining element etc they should be replaced if they go back in?
Thanks
They said fine, but they normally do not replace the idler pulley, I said do it and they agreed & gave me a price for what I requested. I went to pick it up and they replaced the tensioner pulley, t-belt, aux belt and thermostat housing. There was no indication they replaced the idler pulley or the thermostat itself. The price was a little over what they said as the thermostat housing was expensive. They were very nice, gave me a loaner and said they would get it right.
I assume they also replaced the thermosat & gasket, if not should I complain? I am complaining about the idler, if they say it was fine should I complain? Do they fail? Did I or the dealer overlook something, dampining element etc they should be replaced if they go back in?
Thanks
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they only replaced one tensioner pulley!!!
As I look over the parts list on the bill, it only shows one tension pulley part number 8658225. Per VADIS there is another one, part number 9180687. It is the one closer to the damping element. My car is a 2002 T6. Should I take it back and say do it again (this would be the second time pulling the new belt off if that is necessary to replace the tension pulley). The work order is very specific replace tensioners (plural) so they will most likely do it for the parts charge. My guess is the part is about $90, I am fine with that. I have two concerns, can opening this up and messing around again damage something, including the belts. On the other hand, if this tension pulley fails the engine is toast. I am assuming you should replace both tension pulleys to be safe. I appreciate the input.
Last thought, VADIS shows another pulley just after the tensioners as you work counterclockwise. The part number not shown but there is a link to the "coolant pump thermostat 5 CYL w/w turbo." What is this? Above that the there is a large pulley linked to "Cylinder Head 6CYL Turbo." Are these alternative information on two different engines? Does the 2002 T6 really have 7 pulleys/tensioners and a damping element?
Thanks
Last thought, VADIS shows another pulley just after the tensioners as you work counterclockwise. The part number not shown but there is a link to the "coolant pump thermostat 5 CYL w/w turbo." What is this? Above that the there is a large pulley linked to "Cylinder Head 6CYL Turbo." Are these alternative information on two different engines? Does the 2002 T6 really have 7 pulleys/tensioners and a damping element?
Thanks
#8
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robingichuhi
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02-22-2017 04:34 PM