Volvo XC60 This smaller crossover offers the capabilities of an SUV with less size - ideal for city driving.

Dealer Trying To Install S/W 2.7 Totally KILLED 2022 XC60!

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Old Apr 15, 2023 | 06:56 PM
  #1  
aguruge's Avatar
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Angry Dealer Trying To Install S/W 2.7 Totally KILLED 2022 XC60!

I did a post on my blog. But, title says it all. I have a B5 & OTA was NOT available for this version. Told me to take it to a dealer.

They tried 4 times. On last attempt they killed the car. They couldn't even open TAILGATE.

Yes, they gave me a FANCY loaner -- which, LUCKILY, is BETTER & NEWER than my 2022 XC60.

Read the whole story here. Also has pictures.

https://www.guruge.com/volvo-xc60-20...killed-my-car/

DON'T update your s/w!

I hate this XC60.

Thanks. Cheers.

 
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Old Apr 15, 2023 | 07:38 PM
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Originally Posted by aguruge
Yes, they gave me a FANCY loaner -- which, LUCKILY, is BETTER & NEWER than my 2022 XC60.

I hate this XC60.
You have a free nicer car - while yours is being fixed. Sorry yours is having a problem.

If you are not happy with Volvo - perhaps find a Marque you are happy with. No need to be stressed with what you drive!

(then maybe you can complain about this new Marque you have chosen and post pictures and a blog about that car too.)
 

Last edited by hoonk; Apr 15, 2023 at 07:40 PM.
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Old Apr 16, 2023 | 04:32 PM
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Maybe they'll buy it back from you if they actually broke it beyond repair.
 
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Old Apr 17, 2023 | 11:25 AM
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not sure how a software update can make something broken beyond repair. The car is likely under warranty and the dealer probably needs a factory assist for something that may not be easily diagnosed. I suspect that there may be a related hardware issue involved or the repair approach is not fully documented yet.
 
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Old Apr 17, 2023 | 05:39 PM
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Originally Posted by mt6127
not sure how a software update can make something broken beyond repair. The car is likely under warranty and the dealer probably needs a factory assist for something that may not be easily diagnosed. I suspect that there may be a related hardware issue involved or the repair approach is not fully documented yet.
See this context: https://en.wikipedia.org/wiki/Brick_(electronics)
 
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