THe seal o9n this windshield goes bad, but you can get the replacement windshield to fix this problem and have it shipped to your door. Check them out at https://www.xportautoparts.com/volvo-parts. You can also send am email to their part specialist so that they can find the proper replacement part. Send email to info@xportautoparts.com.

Jorge H.

 

I just had my windshield removed and resealed in my 2013 XC60. It is a well known problem that Volvo seems to turn their back on. Ask any car glass company!! They all know it's a serious problem. The root cause is the lack of proper primer used on the metal surfaces before the installation and sealing was done at the factory. I had serious carpet damage, and to the insulation below, to my vehicle. Incurred a great cost due to their manufacturing defect and none seems to care. I would find 4" of water in the footwells after a rain!!! I have been a Volvo guy forever, having owned many, but this one is unforgiveable. No problem with a leak after the removal and reseal, but the carpet and insulation damage issues still linger.

 

Hi Volvo owner. I also noticed the same thing, it was a very small leak but it dripped on me and my husband. I looked up the information and apparently the XC60 since 2010 have had the same problem.
Call 1800-458-1552 and ask for Antaneya and mention the class action laws that was won in New Jersey.
I called the dealer and he refused to fix it, he told me No! But then Antaneya send him an email telling him that Volvo USA will pay. Make sure you tell them that its dangerous, if you get into an accident that windshield will break and cut the airbags....Let me know how it goes.

 

Yes. My 2013 windshield leaked profusely!! I had 3 inches of water at my feet and had to bail it out with a cup and dry the best I could just to use the car. It continued after I had the sunroof drains checked. It did a great deal of damage to the carpets and padding below. The rain water even ran into the back seat and spare tire area!!! I finally had the windshield removed and resealed. The problem is well known and happens to all xc60's in a particular time slot my 2013 was one effected. The problem is that Volvo did not use primer on the surface between to windshield glass and the windshield opening on the car body. Primer is to be used ,at the factory, before the adhesive is applied to the glass during manufacturer. This was recognized as NOT BEING DONE ON ON QUITE A NUMBER OF XC60's. around 2012 through 2014. The lack of using primer primer will result in a faulty seal. it was only a matter of time before leaks started to appear. I paid over $200 for a removal and reseal by a glass company. Volvo refused to do anything about it as the car was out of warranty when it occurred. The windshield was one thing but the water soaked carpets and padding below was over $1,000 and a big hassle to dry out. Seats, carpeting and padding were removed, the water drained, the carpet and padding hung to dry and then treated with ultra violet light to kill and abate mold growth and any lingering odors within the vehicle. A real big problem that Volvo left me high and dry (Pun?) with!!! I still own an XC60 and have had seven other Volvo's prior to this one.. I never had a problem without Volvo stepping to the plate and making good for their mistake until now. I have a real problem with this as it does not relate to warranty but rather to poor workmanship and not properly installing the windshield in the first place. Even worse is the fact that this is a well documented issue and shortcoming on the Part of Volvo.

 

Everyone! Let's get together with an attorney for a class action lawsuit. My dealer fixed it without charging but I called USA Volvo 1800-458-1552 ask for Antaneya. I had to mention the New Jersey lawsuit. Noone should have to pay, and if you did pay, ask for your money back. My Volvo dealer manager, gave me a very hard time, disrespected me, asked for my service record...he was rude and cruel.

 

My 2013 XC60, 190k, normally lives in a covered garage. Besides, it doesn't rain much in our part of Australia. However, this week in the mountains of Victoria the car has been uncovered and exposed to heavy and prolonged rainfall. Result, water in the footwell, mainly the driver's side (right side here). At one point I sat in the parked car while it was raining and watched water cascading down the A pillar, down the carpet just in front of the driver's door, around the hood pull. I didn't have my phone in the car with me or I could have made a video, but only really thought of that after the event.
Over recent years, I have seen a drip of water on the inside of the windscreen, but rarely; as I say, it doesn't rain much here. But last Friday the water cascading down the A pillar was much more. Needed two towels the next morning to soak it up from the footwell and a hair drier for half an hour to reduce the surface moisture. The removable floor mat was twice its normal weight and took all day to dry out in the sun.
Where is this water coming in? I reckon it's more than could come through failed windscreen seals. Could it enter from below the wipers, under the plastic moulding surrounding the wipers? Would welcome suggestions. Thanks

 

@VolvoMike46 , what did you end up doing to fix the leak? I own a 2011 T5 and this issue just started to happen on both sides (water was dripping down my leg when driving through not-that-heavy-of-a-rain the other day). It seems that nobody (only one post I read so far) talks about some sealant to be applied or anything to be done when car is out of any type of warranty and the insurance doesn't cover this repair. I am actually thinking of doing something just for a while until I get it properly repaired (most likely windscreen replaced and hopefully properly sealed). I live in Sydney BTW

 

I went to my local Volvo people who confirmed that the windscreen seal was leaking - they said it was common with older vehicles. Then they arranged for the windscreen to be removed, reseated and reinstalled. No guarantees that the screen wouldn’t crack and need to be replaced, but it was ok.
the new seal has been tested in considerable storms and proved leak proof. I’m happy, even though the process cost me around A$650. I guess I’ve just go to keep the car a few more years. Mines a 2013 D5 with nearly 210,000 km on the clock.
cheers
M

 

I have had the windscreen of my 2010 Volvo re-fitted twice and I have spent a lot of time dealing with Volvo Australia - email owners.australia@volvocars.com
Basically it is a big Volvo cover up. They refuse to admit there is a problem with vehicles 2010 -2012 even thought there are hundreds and thousands of affected vehicles. I asked customer service manager Marty outright what the problem was that is causing the issue and was met with silence because to tell the truth and answer that question would be to admit there is a problem. If they admit the problem they would need to recall the vehicles. People just need to report this to the relevent authorities which in Australia is the ACCC (Australian consumer commission)

BTW on the first occasion when the car was 5 years old - the only reason I knew it was leaking was water got in and was leaking into the electronics which caused thousands of dollars of damage. The refit is leaking for a second time (because its the same genuine windscreen)

 

I have had the windscreen of my 2010 Volvo re-fitted twice and I have spent a lot of time dealing with Volvo Australia - email owners.australia@volvocars.com
Basically it is a big Volvo cover up. They refuse to admit there is a problem with vehicles 2010 -2012 even thought there are hundreds and thousands of affected vehicles. I asked customer service manager Marty outright what the problem was that is causing the issue and was met with silence because to tell the truth and answer that question would be to admit there is a problem. If they admit the problem they would need to recall the vehicles. People just need to report this to the relevent authorities which in Australia is the ACCC (Australian consumer commission)

BTW on the first occasion when the car was 5 years old - the only reason I knew it was leaking was water got in and was leaking into the electronics which caused thousands of dollars of damage. The refit is leaking for a second time (because its the same genuine windscreen)

 

back from dealer they said not covered by any warranty what next

 

I had a bad leak agt the windshield seal in my 2013 XC60 I filled the footwell on the drivers side and even found its way to the rear footwells. I had to have the windshield removed and resealed PROPERLY. After digging on this issue and findiung that it was a common problem with many XC60's I found that the cause of the problem was that Volvo failed to apply the proper and necessary bonding agent to the metal surface of the vehicle before sealing in the winshield upon the vehicle assembly. The windshield company knew of this problem with many other XC60's. The repair corrected the problem. It cost me $250 for the repair and countless hours of drying the carpet and insulation below the floor and seats. Volvo never admitted to nor covered any expenses post warranty althouigh it should have qualified for a recall.

 

A leaking windshield is often caused by a failed seal, improper installation, or body panel gaps. It’s good that you’re taking it to the dealer, as they should check for manufacturing defects or previous repairs. If the car is still under warranty, they may cover it. Otherwise, an independent glass shop can inspect and reseal it. Check the headliner and floor for additional water damage, as leaks can travel.