Volvo XC90 This mid-sized SUV offers the driver and passengers Volvo luxury and quality with sport utility capability.

XC90 vent/rant

Thread Tools
 
Search this Thread
 
Old Mar 24, 2015 | 03:03 PM
  #1  
mscuil's Avatar
Thread Starter
|
Junior Member
Joined: May 2012
Posts: 4
Likes: 0
Default XC90 vent/rant

I loved my XC90. It was nearly paid off, and only had 116k miles. I was excited to have no car payment and a comfortable car for years to come. That is, until I decided to have it serviced when I noticed the transmission slip in 1st gear. My father was a master certified technician and taught automotive at some colleges in the area, so I am no stranger nor an idiot when it comes to maintenance and issues. I did not research enough to realize how bad the T6's were, which is on me to deal with now. Anyways, the warranty had 2 months until expiring, so I brought it to Suburban Volvo in Troy, MI, for servicing. They were not able to replicate the slipping, but found that the axle shaft was leaking and stated that the fluid was low. I checked the fluid when I felt it slip, at the first service-station I came to, because I wanted to check to ensure it hadnt gotten low. It was right in the operating range at temp. The dealer decided to replace the axle ring and also upgrade the software. They performed other maintenance as well, including the replacement of the DIMM. All totaling $4197.46. They called me during this period, and stated that when the mechanic was putting the axle back into the trans, he noticed "excessive shaft play" and it was then that they finally agreed that the transmission was bad. They called to add a transmission replacement to the warranty claim. However, as they already totaled 4197, my warranty has a max claim of 3103. I was already over $1k out of pocket, and now they were adding $4-7k on top of that. I called the warranty company to find out why they wouldn't cover it, and simply put, because the dealer had included it in the same claim as the other work, they would never pay a cent towards the transmission replacement. The dealer wouldn't do anything either. I was stuck. I simply couldn't fathom paying for that, when the warranty should have covered it, and because the dealer misdiagnosed and then decided to throw a trans replacement on the same claim as the other parts, regardless of my max claim, I would be out thousands and thousands. I called Volvo USA because of the lawsuit, hoping that they would show some good will, but of course, they wouldn't help or have the dealer replace the trans, because the car wasn't bought at a Volvo dealer. A couple weeks passed and no one budged, so I traded the car in, still owing a few thousand, on a cheaper car. I miss the damn thing, but the dealership and the warranty company just put me in a tough situation. Thanks for the vent session! I am assuming at this point, there is nothing I can do aside from leaving a negative review?

Also I had forgot to mention, within the paperwork for the $4k service, they recommend a transmission replacement. This is on the same paperwork that stated that they were unable to replicate the slipping transmission. Weird.
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
ibified
Off Topic
7
Apr 29, 2011 02:30 PM
Pretorien
Volvo V70
3
May 24, 2010 09:35 PM
andrei3333
Volvo S80
7
Jan 3, 2009 09:43 AM
mitmoo
Off Topic
9
Oct 16, 2008 09:08 PM
Pretorien
Volvo V70
1
Jan 19, 2007 06:03 AM




All times are GMT -5. The time now is 07:11 AM.