General Volvo Chat Post Your Questions And Comments on any of Volvo's many models.

the warranty battle continues

Thread Tools
 
Search this Thread
 
  #1  
Old 11-18-2009, 11:10 AM
gordon368's Avatar
Senior Member
Thread Starter
Join Date: Nov 2005
Location: Burlington, ma
Posts: 1,129
Likes: 0
Received 0 Likes on 0 Posts
Default the warranty battle continues

interestingly enough, an extended warranty that i purchased from the delearship that I service it at came back with this statement,

"Due to the Nada value of the car $4350, and due to the cars repair history and how it exceeds the value of the car, at this time any further work on the car will be no longer approved and the warranty will be void."

I still have 6 months/9000 miles left on my warranty, through Wheelz America, and I made a phone call to the General Manger at the delearship, he told me they will call me back tommorow.

My question to you all is, what would be reasonable request that I make for this situation?
 
  #2  
Old 11-19-2009, 01:31 AM
rspi's Avatar
Administrator
Join Date: Mar 2009
Location: Albuquerque, NM
Posts: 15,765
Likes: 0
Received 30 Likes on 29 Posts
Default

History?
 
  #3  
Old 11-19-2009, 02:12 AM
Typhoon's Avatar
Senior Member
Join Date: Dec 2007
Posts: 907
Likes: 0
Received 1 Like on 1 Post
Default

Before you go one step further, read the warranty contract you should have. I bet it states this clearly in teh conditions and is why I think extended warranties are a scam.

Regards, Andrew.
 
  #4  
Old 11-19-2009, 11:23 AM
gordon368's Avatar
Senior Member
Thread Starter
Join Date: Nov 2005
Location: Burlington, ma
Posts: 1,129
Likes: 0
Received 0 Likes on 0 Posts
Default

its so complex because I already had a lawyer involved one time around and am not afraid to do it again. It does state in the contract that they can cancel coverage if i miss a payment (paid it off in full from day one) and if I commit fraud. It does not state anywhere that they cancel it for a reason like this.

Contrary to what I said, after looking at the contract, I still have till Jan. 2011 till coverage, and approximately 11,000 miles left on coverage. They are clearly cancelling policy very early. Futhermore, the warranty company also states that before any further coverage can be denied, a letter must be given to me, notifying me that the coverage has been cancelled.

I have a very big long history with them, past 5 years + I serviced my car there.

They gave me a 2008 s60 2.5t as a loaner lol, so I couldnt be bothered to call them back.
 

Last edited by gordon368; 11-19-2009 at 11:35 AM.
  #5  
Old 11-19-2009, 07:10 PM
Somthngfrce's Avatar
Senior Member
Join Date: Sep 2008
Location: Orlando, Florida
Posts: 2,168
Likes: 0
Received 0 Likes on 0 Posts
Default

Sounds like u did well with the attorney then!
 
  #6  
Old 11-21-2009, 10:22 AM
malaka's Avatar
Senior Member
Join Date: Feb 2009
Location: SE Michigan
Posts: 416
Likes: 0
Received 2 Likes on 1 Post
Default

Many states have "consumer protection acts" which add to your claim. The company is clearly breaching the contract. And, it isn't delivering what it promised to do -- that's the consumer protection act viiolation claim.
And, many states also regulate dealers which, in this case, was the agent for the warranty company. So, I'd have my lawyer write to the company and the dealer telling them that if this car has any other warranty work due, you expect coverage per terms of contract. Alternatively, full refund since they didn't deliver what they promised.

Remember, this IS NOT INSURANCE. Its a contract. You are bound by the terms of the contract, as is the issuing company.

You've got them and they'll spend far more $$$$ defending an unwinnable claim. Beware, however. To prove your case, you need a mechanic to
prove what went wrong (i.e. covered claim) and lack of abuse, etc. So, line up an independent mechanic to give your car a "physical exam" now and get its health status on record.
 
  #7  
Old 11-21-2009, 05:48 PM
gordon368's Avatar
Senior Member
Thread Starter
Join Date: Nov 2005
Location: Burlington, ma
Posts: 1,129
Likes: 0
Received 0 Likes on 0 Posts
Default

first time around, i had done the 93a with the lawyer, so techinically this will probably fall under this what your explaining.

Im gonna get my car back Monday, and talk to the lawyer about this. Is this something an Attorney General can do as well?
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Me&Shirley
Volvo S60 & V60
5
11-05-2011 04:07 PM
rspi
Off Topic
0
02-10-2011 08:39 AM
s40
Volvo S40
2
12-05-2008 08:32 PM
kartman01
Volvo XC90
0
12-10-2005 09:51 PM
JimKW
Volvo 850
42
06-29-2005 03:15 AM



Quick Reply: the warranty battle continues



All times are GMT -5. The time now is 07:25 PM.