the warranty battle continues
#1
the warranty battle continues
interestingly enough, an extended warranty that i purchased from the delearship that I service it at came back with this statement,
"Due to the Nada value of the car $4350, and due to the cars repair history and how it exceeds the value of the car, at this time any further work on the car will be no longer approved and the warranty will be void."
I still have 6 months/9000 miles left on my warranty, through Wheelz America, and I made a phone call to the General Manger at the delearship, he told me they will call me back tommorow.
My question to you all is, what would be reasonable request that I make for this situation?
"Due to the Nada value of the car $4350, and due to the cars repair history and how it exceeds the value of the car, at this time any further work on the car will be no longer approved and the warranty will be void."
I still have 6 months/9000 miles left on my warranty, through Wheelz America, and I made a phone call to the General Manger at the delearship, he told me they will call me back tommorow.
My question to you all is, what would be reasonable request that I make for this situation?
#3
#4
its so complex because I already had a lawyer involved one time around and am not afraid to do it again. It does state in the contract that they can cancel coverage if i miss a payment (paid it off in full from day one) and if I commit fraud. It does not state anywhere that they cancel it for a reason like this.
Contrary to what I said, after looking at the contract, I still have till Jan. 2011 till coverage, and approximately 11,000 miles left on coverage. They are clearly cancelling policy very early. Futhermore, the warranty company also states that before any further coverage can be denied, a letter must be given to me, notifying me that the coverage has been cancelled.
I have a very big long history with them, past 5 years + I serviced my car there.
They gave me a 2008 s60 2.5t as a loaner lol, so I couldnt be bothered to call them back.
Contrary to what I said, after looking at the contract, I still have till Jan. 2011 till coverage, and approximately 11,000 miles left on coverage. They are clearly cancelling policy very early. Futhermore, the warranty company also states that before any further coverage can be denied, a letter must be given to me, notifying me that the coverage has been cancelled.
I have a very big long history with them, past 5 years + I serviced my car there.
They gave me a 2008 s60 2.5t as a loaner lol, so I couldnt be bothered to call them back.
Last edited by gordon368; 11-19-2009 at 11:35 AM.
#6
Many states have "consumer protection acts" which add to your claim. The company is clearly breaching the contract. And, it isn't delivering what it promised to do -- that's the consumer protection act viiolation claim.
And, many states also regulate dealers which, in this case, was the agent for the warranty company. So, I'd have my lawyer write to the company and the dealer telling them that if this car has any other warranty work due, you expect coverage per terms of contract. Alternatively, full refund since they didn't deliver what they promised.
Remember, this IS NOT INSURANCE. Its a contract. You are bound by the terms of the contract, as is the issuing company.
You've got them and they'll spend far more $$$$ defending an unwinnable claim. Beware, however. To prove your case, you need a mechanic to
prove what went wrong (i.e. covered claim) and lack of abuse, etc. So, line up an independent mechanic to give your car a "physical exam" now and get its health status on record.
And, many states also regulate dealers which, in this case, was the agent for the warranty company. So, I'd have my lawyer write to the company and the dealer telling them that if this car has any other warranty work due, you expect coverage per terms of contract. Alternatively, full refund since they didn't deliver what they promised.
Remember, this IS NOT INSURANCE. Its a contract. You are bound by the terms of the contract, as is the issuing company.
You've got them and they'll spend far more $$$$ defending an unwinnable claim. Beware, however. To prove your case, you need a mechanic to
prove what went wrong (i.e. covered claim) and lack of abuse, etc. So, line up an independent mechanic to give your car a "physical exam" now and get its health status on record.
#7
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