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Stuck hood and between hard choices

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Old Jul 17, 2009 | 06:46 PM
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2naive's Avatar
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Default Stuck hood and between hard choices

My question is how can you open the hood if there is no latch cable? Why do I ask you may ask?
This is crazy but here it goes. My car was overheating while on an out of state trip. It was taken to workshop in Atlanta on June 14th. After replacing my car radiator, the mechanic at this repair shop, I won't mention the name of the facility but has national franchises for auto parts and service, did not put latch cable in at all. Also why he took the latch off, I'll never know. He must have closed the hood before putting the coolant in because when the car was shipped to my place, on starting it showed "Coolant level low' and 'Turn off the engine immediately'. I tried to open the hood and it will not open and the cable came loose in my hand.
The story gets even more sad. When I contacted the service manager, he acknowledged that their mechanic was at fault and they have fired him. But he asked me to have the car towed to their branch in Tallahassee and they will fix the problem, which I did on July 3rd. After 13 days of sitting at the garage, they still have not been able to get the hood open. Meanwhile, I am renting a car to get around. I have been told today that they have to cut open the hood to get at the latch. Am I an idiot or what for taking my car there and waiting for them to fix their mistakes.
I was hoping for them to fix it so I wouldn't have to put any more money from my own pocket if I took the car to a Volvo dealer and later trying to sue the shop involved.
By the way the car is 1999 Volvo S80 T6. I am considering working on the car myself. I reckon I can't do much worse that the shops involved.
Any suggestion? I am at the end my patience.......
 
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Old Jul 17, 2009 | 07:03 PM
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cut er open and when youre done put a hood scoop on and tell people its for the turbo and adds at least 20HP

joking, sorry if they removed the latch i cant see how you can get it open without cutting it, then make sure they buy and paint a new hood for ya !!!
 
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Old Jul 17, 2009 | 08:16 PM
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Boy this is trouble here. It is a major pain to get it open when the cable will not. I had to do one many years ago and do not remember exactly how I did it. But it is a major pain.
 
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Old Jul 18, 2009 | 04:04 PM
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Can the front bumper be taken off and get to the latch? Also is there 1 or 2 latches and how are the positioned?
Can anyone help?
 
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Old Jul 18, 2009 | 06:14 PM
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There is 2 latches in there. You might be able to work the bumper cover off but there is clips under the hood holding the top part of the bumper.
They are like the inside of both headlights.
 
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