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Got a 2022 XC60 B5 collected 2 weeks ago.
This morning I left home and the GPS did not catch any signal. Roughly 45 min trip, still no signal.
I tried a hard reboot (long press of the “home” button for over 20 seconds) but nothing.
However when I retried the reset and pressed the defrost (rear window - see attachment) button it worked.
So the procedure is:
screen on
Keep pressing home button
first the screen cleaning message will come (continue pressing)
then the screen goes completely dark
release home button
Screen shows VOLVO
at that moment start pressing the defrost button.
I kept it pressed until the whole system was restarted and I could see the map … which was finally showing the right location.
phewwww ….
sadly this didn’t work for me I guess I have to get the dealer to do something.
I have tried all the options suggested none have worked. My gps says I’m parked in Butte California. Never been there. Going to try and get an appointment. I agree with previous posters this is nuts this car was not cheap!
I lost GPS for the first time. My car was also parked in a basement garage for over a week with no signal. It's still not back. System reset didn't help. But I've only taken short drives so far and always return it to the same garage (where I have monthly parking).
I was about to go insane. This worked. Thank you!!!
Here's what I did.
With the engine running, and the car in Park, I pressed the physical Home Button under the infotainment screen. I held the Button for longer than the 2 seconds (required to darken the screen for cleaning) until the Volvo insignia actually lit up, only then releasing the Button. Voila! Google Maps began working properly!
Thank you for posting this. I was having the same issue and followed your instructions. My google map is again on. It saves me a trip to the service, where, honestly, they haven't been very helpful.
With the engine running, and the car in Park in a wide-open parking lot, I pressed the physical Home Button under the infotainment screen. I held the Button for longer than the 20 seconds (required to darken the screen for cleaning) until the Volvo insignia actually lit up, only then releasing the Button. This rebooted the infotainment system, but it did not seem to fix my GPS map problem. I waited a few minutes without any change.
In desperation, I held down the DEFROST button for 20 seconds and watched the icons in the top left go off and then back on - rebooting all network connections including GPS. I say this because it didn't work immediately ... but, as I drove down the road ... I could see it working itself back up. After about 3 minutes ... it seemed to figure out where I was at.
So for me, I did the full system reboot followed by the network reboot. Good luck to all.
Hello, i'm getting crazy with my car, Volvo S60 early 2023. After few weeks from buying it I started to have problems with Lte connection that compromise also Wifi and Gps...i did factory reset, network reset, reset Modem, reset system and every other kind of reset possibile. I Brought car to the first garage and they told me to wait next update (2.12 update didn't fix anything). Now car is in another garage where they have changed a connection module (without fixing anything)...now now is still there and they told me that are waiting for another piece (internet cable).......anyone in the forum have had and fixed similar problem?
many thanks
Hi, problem fixed by volvo garage. They have replaced a connectivity module and a internet cable..really i don't know other details.
anyway, now the car works fine!
Originally Posted by Robert K
Hello.
Week old V90cc.
The same issue.
Multiple reboots does not worked.
Have you sorted yours?
What was the issue?
Regards,