Rodents chewing wires has been an issue since Henry Ford started the mass assembly line. I had the issue once with my beloved Accura that died when someone ran a red light. The problem then and likely in what we're hearing is the car (mine), and others were parked outside near trees or areas where rodents (mice, squirrels, and the like) frequent. When it's nesting time or just cold and a warm engine bay is handy, they will climb in and nest, no invitation needed. Oh yea, they will chew on just about anything softer than cold steel. In my case, my office was on the campus of Ga Tech and the parking lot was tree lined. Unfortunately, there were no "no squirrels allowed" signs.

 

Just purchased an XC60 B6 R-Design today, trading up from, of all things, a Toyota Corolla. So, I’m not an unbiased owner who has lots of experience with high end SUVs. However, this vehicle is amazing to me and that is all that matters.

Oh, my other ride is a 2022 Russian Ural sidecar motorcycle.

 

Welcome and yes, you've stepped up a notch or two from your Corolla. I had a neighbor in Louisiana quite a few years ago with a bike like yours. I had a BMW RT100 w/o side car and his Russian version appeared as a crude copy of it down to the Boxer engine. But he liked it and that was what counted.

Happy Motoring

 

As a woke progressive socialist, I can tell you that I hate the infotainment system. So I don't think its political. ;-) I'm a Google die-hard. Had every Pixel since P2. Every device in my house is a Google Home device. I live on my Chrombook. This car is anything but "like your phone, but bigger." There are so many shortfalls that its stunning, and I think that most people barely scratch the surface of functionality, so they haven't discovered how many bizarre quirks there are.

I'm a YouTube Music premium subscriber, so I find the YTM app in the car to be crippled. Can't sort artists and can only load/view 99 artists. If you have more than that, you can't scroll or jump to "S" or whatever to find the artist. You are stuck only using voice commands. And that would be OK if they worked reliably. But when I want to listen to Bruce Springsteen, and the Google Assistant only wants to play my kids "Lullaby Bruce Springsteen" playlist, its annoying. I have no idea what order Albums are displayed in, and neither did my dealer or Volvo corporate. Not alphabetical, not alpha by artist, not by date. Just 99 random albums.

The lack of apps is appalling. How there isn't Google Podcasts when there are other 3rd party podcast apps available is beyond me. And while I semi-accepted that Volvo outsourced their car to Google, I find their lack of support to be incredibly frustrating for a $50k+ vehicle. Volvo Corporate Customer Support told me to reach out to the 3rd party app developer to troubleshoot my problems with the USB Media player. Uh, "My Problems"? I'm sure everyone has the same issues.

What about the other apps? All of my audio apps were available in Android Auto. Nothing is available now. Can't listen to a baseball game (MLB app), can't listen to my own music off my server, (PlexAmp, BubbleUPnP, etc) and no indication that any of these coming.

There's features in Google Maps that are also missing. No satellite view? Why not? Its also missing categories from the "saved places" including any of your own personalized lists. Can't receive messages from Google Chat. Only Google Messages. Can't send directions to the car either. Not easy if my wife wants to say "Go pick up dinner" and wants to send me a link with the address.

I'm also having zero fun figuring out when the engine turns off when the driver door is open. About half the time it does, half it doesn't. Nobody can tell my why or what circumstances or systems need to be running for that to happen. I shouldn't have to "hard reset" the infotainment system once a week to get my SIM/cell connectivity back. And this remote start BS? If the latest version of the Volvo App or software version were supposed to solve this / add this functionality, it would be in the release notes. So anyone who got their golden ticket is pretty fortunate. And since Volvo corporate is denying that there has been a "fix," I dont know whats going on. I ordered my car in July and got it in November. And I was told CarPlay/Android Auto was coming from my dealer. But Volvo is still denying it. "If it wasn't announced at CES, then its confidential." If it were coming in 1.9, or 1.9.1, or next month, I'd think they'd have told the dealers just so they could sell some cars.

The fact that the manual is so incomplete is inexcusable. Volvo Corporate admitted that they were "bad at updating the manual," but had no answer when I pointed out that they had updated the manual 4 days previously. Said so right on the bottom of the page. Their replies raise more questions than they answer. I don't think the odometer thing is a big deal, but fix the F*&*ing manual so I don't think that my car isn't working properly. They know what features are being added or removed before they push an update. Someone tell the comms team.

More than anything, Volvo has destroyed my confidence in the car. These things are OK with a $500 phone. Not a $60k car.

Good luck getting a quote from Carvana, though. The car is so new they don't know what to value it at. Same at my local Jeep dealer. There's no "book value" established yet. I'm hoping my dealer might just want to buy it back (I have under 1000 miles) and they can sell it pre-certified for a better warranty than it comes with new.

I love driving the car. I hate using the car. And I don't see that getting better any time soon. And thats too bad. Because the reason I bought the car is the thing I hate most. Very frustrating experience.

 

You said it all correctly and I feel the frustration. I have also asked to return my $62K unfinished car and I hope I get somewhere. Good luck and to anyone else out there please contact Volvo and tell them you want a refund.

 

As my signature below indicates, I spent 20 years (to the month) in the retail end of the car business here in north metro Atlanta. During that period, I worked for six different dealers representing 5 different manufactures. I DID own north of 200 separate cars new and used. I was working for Porsche and Audi in the 80's when the Audi 5000 was victim of a TV expose about un-intended acceleration. What was so hilarious about that was it wasn't a mechanical issue as the program indicated but many people did accelerate right through their garage into a bedroom or something else. It was actually the size of the brake pedal and the close relationship with the accelerator. I don't remember the exact years but for a while Audi had a recall and the dealers literally shaved/cut off part of the brake pedal to keep driver's foot from hitting both brake and accelerator at the same time. The car wouldn't stop, and panic made drivers stand on the brake and throttle together trying to stop the beast. Such a simple thing was becoming the doom of a terrific model. The following year they had rectified the problem by simply doing a proper job of pedal size and placement. But the damage having been done, I switched model lines to the new Accura's that were coming into the country. I even bought a couple of those new and kept them many years. During this period at two different times, I moved into management and back into sales. Lot's more job security and plenty of money with plenty of repeat customers, some that actually followed me a couple of times through the transitions.

All that being said (if you took the time to read it), A great car can fall flat on its face over one simple design mistake. Audi as we all know now, did come back and has a good reputation. The memories of the '60 minutes' show that nearly killed them has been forgotten. This will happen also with Volvo. Somewhere in board rooms in Sweden there are no doubt many frantic conversations about how to clean this problem up in new models and how to best fix the cars built and delivered. I wouldn't be surprised that down the road when the problem is fixed, and production is popping out solid models again, that Volvo will subsidize fantastic trade-in allowances on new models that work as they should. I really don't know, just a 'WAG' from previous experience.

When I traded this past May for my '21 XC60 Recharge T8 I deliberated long and hard over taking a great deal on a '21 model or waiting and paying more profit and getting less from my trade. One of my old 'Sales' lines that was always true was "The least expensive time to trade is when you first start thinking about it". I followed my own advice from many years ago and I'm very happy with my '21 model and Sensus Nav system. Works great with Android and Apple. If I use Android car play, I can even choose satellite view through Google maps or use Waze. Neither though are as good as the Factory Sensus system. IMHO, they should have kept it but .......

I know you like the cars appointments and driving manners, I've read many of your testaments to that. The car is good mechanically if not even great. And I do not understand why there seem to be several owners, reading these posts that everything works as it should. I spoke with a lead service tech at a dealer near me about what you guys/gals are experiencing and his comment was they have to spend much more time doing the PDI on the new ones than they used to. He said a car can sit on the lift for up to an hour just downloading upgrades so they can finish the prep. I have no way of knowing why so many of you are experiencing your issues, but could it be the service dept's you're using not investing the PDI time? Just another WAG.

Best wishes and Happy Motoring.

 

My wife is shopping for a new car and, despite all of my frustrations, we went to check out the XC90. And when I got in and saw how well the Sensus system worked, I got even more frustrated with my experience. I waited 18 months (from the time it was announced that 2022 XC60 would have Android Automotive OS) to the time I took delivery of my car. The upside is that my trade in probably gained value in that time.

I'll say this...I'm blown away by how customizable and functional the Jeep Uconnect 5 system is -- which is where I'm leaning if I make a change. You can change "modules" and customize your view in the driver display. You can drag and drop app icons into a shortcuts bar in the center display. You can create your own screens in the center display with widgets, showing 3 or 4 app views simultaneously. You can have navigation and audio controls and your phone visible at the same time. You can display the music that is playing in Android Auto into the Heads Up Display. The only thing that it can't do -- and I haven't found a car that can -- is display the navigation from Android Auto into the HUD. It will only do native navigation in the HUD and driver display. It will make you scratch your head and wonder why Volvo/Google can't have something like this. Check it out:

 

happy with mind except still waiting for android on call to work waiting for update. But just found out no

Connect to the Internet via your car modem (P-SIM) which was great when on road trip and my wife was able to access cars wifi .Dealer or volvo never let that change known which they should of since I had that in my 2018 xc60

 

Back to the original question ... yes we are happy with it! We've only had our 2022 XC60 Recharge Inscription for 5 days now, but are very impressed overall. We ended up ordering our car back in late July 2021 to get exactly what we wanted (including denim blue w/ blonde color combo), so we did have to wait quite a while for it to arrive.

Today we just completed a 22 mile round trip drive in Pure mode on a single charge to go out for lunch, and haven't yet engaged the gasoline engine since we drove it off the dealer lot. Having read a lot of posts on this and other Volvo boards, we were pretty concerned about the many tech-related problems we've seen documented for the '22 model year. Our car was delivered with version 1.9 firmware, and we haven't yet experienced any problems. Initially we were disappointed about Apple CarPlay not being available yet, but now I question whether or not we'd ever even use it despite being "Apple people". Google maps with voice control has been great, and we're happy having access to Bluetooth music streaming from our iPhones and the FM radio for NPR. The Harmon Kardon stereo even sounds quite good, so no need (in our view) to pay an extra $3K for B&W unless you like to throw money away.

There definitely is a lot to like about this vehicle. I do understand that one's experience may depend on the level of tech you rely on, and we probably wouldn't be considered power users on that front. Regardless, this car is everything we could have wanted for our next vehicle, while being great looking and super comfortable. We're definitely looking forward to our first road trip! As others have documented, the one thing I'd like to see changed is to return the drive selector to a controllable switch near the gear shifter so it's more easily changed, or have the drive mode be "sticky" so it remembers what you last selected in the menus. Maybe the latter will come in a software update.

 

I owned an inaugural 2010 (in 2009), replaced it with a 2019 and replaced that with a 2022 (to get AWD). The 2022 mechanically is an improvement over the 2019 (quieter cabin to name one improvement), but the infotainment system is a disaster. It is truly a beta (even version 1.8.1) and not ready for daily use. I have been to the dealer 3 or 4 times and with each visit they randomly try resetting this, unplugging that - tell me to give it 24 hours but nothing changes. Off the record I am told it is all software and there is nothing they can do. I cannot get answers from the dealer or Customer Support as to when issues will be addressed and both parties point me back to the other. I am escalating it at Volvo looking for acknowledgement that I bought a car with advertised capabilities that the car has not delivered in 3 months and counting. Here is a list of my common problems:

• Car will not remote start - I can unlock doors, but not start car (really sucks on a -20 degree day)
• Cell connection to the car drops regularly causing a myriad of problems – if I want reliability I have to activate the wifi and use my hot spot to power the car
• The wireless phone charger alerts me of not charging at every turn – basically if the phone moves a fraction of an inch it disconnects – I disabled it
• Voice to text recognizes my voice, correctly prints my request on the screen, and then does something else (texts or calls the wrong person)
• The apps are buggy – one podcast app would auto start playing on car startup and never stop, playing over top of every other audio source
• Two different google voices appear at different times
• Amazon Prime music is very buggy - throws up errors - no access to podcasts, no HD
• All web content generally inaccessible for a few minutes after start-up
• No HD audio music at all – I paid for a Harmon Kardon stereo but I cannot play quality audio:
  • No HD radio - big, disappointing surprise after purchase
  • Bluetooth codec in the car cannot stream HD quality
  • Cannot wire connect my phone to the car as an audio source
  • Cannot connect a USB drive to the car to stream audio files
  • The apps appear to restrict HD streaming – Prime Music specifically grays out that feature despite my account allowing it
  • Unless I use my hotspot, the audio apps do not play smoothly anyway
• No Android Auto – well known issue of course but ironically it would solve most of these problems
• All sorts of glitches like the TA trip odometer not resetting, rear seat temps in Celsius and on and on
• Heads up display cannot be customized – I turned mine off as all I wanted was speed – easily done in my old car
• No sound mix setting or audio system adjustments beyond bass/treble/fade – again a $57,000 car with a transistor radio audio system
• No way to customize dash display – its map or no map
• Google maps is a different screen than in Android Auto and the blue line representing my navigation route blends with the blue interstate road colors – Google has this right in their app but not here
• There is no paper manual, and the online manual gives a disclaimer message that it will no longer be updated - what content there is exceedingly brief and not helpful as compared to typical car manuals

 

• Cannot connect a USB drive to the car to stream audio files

AudioWagon app does this. Plays 24-bit files, too. I have resorted to this as my main music player because of all the other issues you identified. Its the only way I've discovered to play high res audio. Also works when the rest of the connectivity is borked. So there's that. Can't use it exclusively via voice, though. Supposed to be able to "Play Artist" or "Play Album" by voice, but it doesn't work. Can only skip tracks.

The Google ecosystem in this car is a mess. Its clear that Volvo and Google are not talking to each other. In another thread, I shared my conversations with Volvo Customer Support. They told me to contact the app developers directly. Unacceptable.

 

Another thread has deteriorated into problems with the 22 XC60. This thread is supposed to be about folks that are happy with their 22.

 

Maybe if the 22xc60 didn't have so many problems, there would be more people talking about how happy they are.

Kind of an odd criticism of a thread that is two months old, donchathink?

 

Sorry - I should have been more clear. As my third XC60 I can say unequivocally that it is the best one I have owned MECHANICALLY. I love the mild hybrid autostart and regen braking. When I bought the 2019 I did so specifically because it allowed permanent disabling of the prior auto-start feature which was unacceptable to me. The 2022's mild hybrid electric motor matted to the transmission seamlessly applies instant pull away power while starting the gas engine at the same time - no noticeable hesitation, I mean none. The other positive I mentioned was cabin noise - the 22 is much quieter than the 2019. Some of that though is attributable to my 22 having 19" factory wheels (hard to find) - but a huge improvement in ride quality over the 20" rock hard wheels (I no longer feel ever joint in concrete pavements). So to the original post, I am happy with the car mechanically - but I offer the other points so that those who want to try a 2022 XC60, can do so with their eyes wide open. The system will eventually get sorted out, but the software updates to date have failed to address the most pressing issues and Volvo Care nor the dealer can commit to a solution beyond "maybe spring".

 

Agreed 110%. Its what makes this whole experience so infuriating. I love driving the car. I hate "using" the car. But I find Volvo's response (and lack thereof) regarding the software and missing functionality to be completely unacceptable. Remember, "maybe Spring" used to be "Q1."

 

I'm not sure how complaining on this forum helps you...other than to vent. These issues were known from the beginning and the google implementation was the first ever for Volvo. Why buy a car knowing this? And then complain about it on a site that Volvo doesn't monitor? Whatever turns your crank.

 

You don't consider the XC40 Recharge to have a Google implementation for more than a year before the XC 60's came out? You knew that the SIM/connectivity was going to drop weekly or more frequently? You knew that the rear climate control wouldn't stay set in Fahrenheit after each start of the car? You knew that you were going to be told by Volvo to contact a 3rd party app developer in order to make the features in your car work the way they told you they worked? You knew that the manual was incomplete and inaccurate and not provided in print form?

Some people come to these forums to find out if they are having a unique problem or if they are well known, and to see what people are doing for solutions. Some have even found answers. How, exactly, does complaining about people complaining help you?

You're the first person to take these posts as a personal afront. Everyone else is simply sharing their experiences, good and bad, without complaint.

 

You misunderstand my comments, so let me explain. There are MANY threads about the problems with the '22 XC60 and the botched implementation of the google interface. I get it. I'd be completely pissed and probably fight to get it replaced AND I would make my thoughts quite visible in as many forums as possible. Agreed....do that. BUT this is the only thread that is attempting to inform us of the possibly good things this model year has. Could we do that and not hijack the OP's original intent? Seems like a reasonable request. Cheers

 

no, I've got two months left before I hit the 5 month minimum on my CARE by Volvo plan and then I'm getting rid of it.

 

I just completed my return portion of my cross country trip in my B6 Inscription, and it was just as bad as the first part.

​​​​​​Android Auto is not ready for prime time and that's a compliment. It is IMPOSSIBLE to enjoy the ride with such buggy tech.

1. Volvo Cars App still doesn't auto start.
2. Bluetooth audio is a joke. You have to set everything up on the phone manually. The app can only skip songs. Anything else has to be done on the phone again.
3. With such a big screen, why is there no split screen?
4. YT Music and Amazon Music doesn't play music from your phone.
5. You can only play streaming music. I have a phone with 512gb SD. I never stream. Playing your own music is impossible to play (easily)
6. No other useful apps.
7. Google constantly disconnects from the internet. If you have a BT connection, why do you lose the ability to call contacts. It looks like everything "Google" that's on your phone can only be accessed with an internet connection.

If I could return it, I think I would...



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