I was reading through all the posts of the last year. There is a large group, a quite vocal group, who believes they are stuck with a lemon. Then there is a smaller group, perhaps less vocal who seems fine with a car with an obvious defect in their battery designs and seems content to develop various workarounds. My tendency is to side with the former and not the latter. Everyone seems to agree that there is a major flaw in the battery design causing dead batteries at the most opportune times causing various workarounds. I have to admit that I do not understand why anyone would pay about $70,000 dollars for a car and discuss workarounds to a dead battery. The Volvo XC90 2023, which I previously owned, is a good car. It is not a great car however and many other brands offer similar cars at similar prices without the baggage of a dead battery which everyone seems to agree does exist, except perhaps for Volvo who cannot admit the obvious or would be subject to a massive and expensive recall.


 

Update: I previously shared my situation here in April and started the Massachusetts lemon law process in May. In accordance with our state's legal provisions, a certified letter was dispatched to Volvo, granting them a final opportunity to address the issues. Unfortunately, Volvo's response exceeded the Massachusetts deadline by 20 days. This delay qualified me for lemon law arbitration, bypassing the manufacturer's customary opportunity for repairs.

Engaging directly with Volvo after this, proved unproductive until I submitted for arbitration with Massachusetts where they intervened took my case. Consequently, Volvo delegated the resolution process to a third-party company entrusted with overseeing the buyback. Negotiating with them demands a robust approach, and I am open to sharing advice with anyone navigating a similar situation. Notably, they do provide compensation for additional expenses, albeit with some resistance. It is a lengthy process as Volvo does not offer a buy back until the state takes the case. I started to use public transportation, ubers, lyfts and rental cars and was paid back for all of it.