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More IPD problems

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Old Sep 7, 2006 | 03:45 AM
  #1  
flamejet's Avatar
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Joined: Oct 2005
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Default More IPD problems

yes, i too have fallen victim to the IPD sting.

i ordered a mesh grill from them, for my 96 850 turbo, 4 WEEKS ago today.

i called them on the 2nd week, asked wtf is keeping it, and some guy told me its still being 'produced', and expect it back in their inventory within 3-5 days, and the 5-7 day shipping will follow. so, 8-12 days more basically.

2 weeks after the first 2 week call, i call again, and they said since it was on a 'back-order' status at the time i ordered, it could still take days or even weeks for them to even get it back to their shop ( the guy tells me they send it off to get powder-coated elsewhere ), and add the shipping.

http://www.ipdusa.com/ProductsCat.as...193&RootID=629

does anybody see anything about "back ordered" or "out of stock" on this site? i asked him if i could get a shipping upgrade, as this has really pissed me off, and set aside my plans on further ordering parts (now im back to being an internet-sales skeptic), besides having NO notification on the order page, confirmation page, or anywhere about delays. of course i can get the upgrade, to the fastest ground shipping they offer, but at the additional cost of $67.39.

....

i will no longer order anything from IPD.

i can *somewhat* relate to Phantom309's pain.
 
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Old Sep 7, 2006 | 11:37 AM
  #2  
S70driver's Avatar
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Joined: Dec 2005
Posts: 6,068
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From: NOYB
Default RE: More IPD problems

Well I suggest you call and ask to talk to Scott Hart, he is a good guy and should be able to straighten out your problem.

Also they may not have even realized they didn't update the website.
 
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Old Sep 9, 2006 | 02:48 AM
  #3  
crazynlazycolombian's Avatar
Joined: Mar 2006
Posts: 173
Likes: 0
From: winston-salem NC---NC Cr3w 2006
Default RE: More IPD problems

yea, their website and callling are tottally different in some ways, IPD is great for customer service.....cut some slack
 
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