Hello everyone, I now am the proud owner of a 2013 Volvo S60. My S40 had an engine seizure last August, and I got the S60 used with 32,000 miles on it. The problem I'm having is that after sitting all night, or day, the push button ignition takes between 5 and 10 seconds to start. I first addressed this issue a couple of weeks ago, and my dealership changed the battery. This I noticed was an improvement, but not a fix. The car starts up just fine when it is warm, it's just over night or after all day. And it's not every time either, but enough to bring it in again and see if the problem can be duplicated and fixed. Any ideas?

 

Possible fuel pump issue.

 

In the morning turn key to just before it cranks position and count to 7or so. Then try to crank. If it starts normal you have a fuel pressure problem. let us know what happens.

 

Of course it has a fuel pressure problem. The engine starts up right away not in 5-10 seconds.

 

This is push button ignition. Maybe it will start right up in the morning, maybe it will take 5-10 seconds. I'm going to video tape it before I drop it off with dealer in next couple of nights, so they can see for themselves. Fuel pump huh? Well hopefully it will be properly diagnosed and corrected. Thanks guys.

 

Yeah thats a good idea. A lot of the times when people bring us cars if we can't duplicate it there's not much we can do. But if you come in with proof then that will help a lot. I've never done a fuel pump on an S60 but I have done it on other models to the same issue.

 

I have the same car, which had the same problem. Its the fuel pump. To make it happen drive the car until its almost out of gas (light on) and then fill the tank. Let sit overnight and voila theres your starting issue. It was a stuck triple valve in the fuel pump which let all the fuel drain back to the tank, so the delay is waiting for fuel to get to the engine. Since fuel cools the fuel pump the less fuel is in the tank the more likely the valve is to stick. We filled it up the night we dropped it off, and the next morning the tech said there was no fuel pressure. Ours was replaced last February, and we have had no problems in the 25k miles since it was replaced. We tried a video, the first time we took it in, tech claimed all was normal.

Heres what was replaced on ours:

31372890-9 Pump Unit
31274203-4 Lock Ring
31274049-1 O Ring
30738976-7 clamp

Took about 2 days including an overnight wait for parts. Good luck!

 

That journal is not for this problem, but I replaced several pumps for this on P3s.

 

Thats what my dealer listed on the invoice. Sorry if it was wrong. Can you post correct one? It was a fight for me to get it replaced and it looks like OP will need help too. A TJ goes a long way with incompetent service advisors.

 

Service advisors aren't responsible for knowing the bulletins. Techs are. A tech journal can go a long way for an incompetent tech, or one who hasn't seen the problem yet. Its pretty tough to remember every single bulletin. But all too often, a customer will come in with a bulletin that they think applies to their car because someone on the internet had it apply to their car and then it's a fight to prove it does not apply.

There is no bulletin for this problem. The one you referenced is just a notice that replacement of the fuel pump and/or tank requires prior approval from Volvo.

 

The service advisors can look up a TJ, they dont have to remember them. While you are correct that its not a SA's job to know all the TJs, it is their job to relay the correct information to the techs so my car gets fixed correctly. But since my SA (and most) was incompetent I had to make 3 trips totaling 6+ hours of driving to get it fixed. First visit: "cant replicate and its probably normal". Second visit: "the video you are showing sounds normal, lets do a software update". Third visit: "oh your car cranked 3 times for 10-15 seconds, didnt start and produced a CEL? Let me look into it. No, nothing here". I had to get to a service manager to get it fixed, who found this TJ, called corporate and finally got the car fixed. Why didnt my SA do that in the first place?

The whole situation is totally frustrating and unnecesary for a known problem, and maybe a TJ will get the OP's advisor to pay attention to a real problem, instead of trying to sell brake pads 10,000 miles early like mine, or replacing a battery like his. I was simply trying to help the OP avoid the situation I went through, by posting what was on my bill. According to my service manager this TJ was changed in late 2013 to say what you posted regarding prior approval, but is for his problem. So many were being done prior approval is now required.

 

I'm not trying to stick up for scrappy advisors. I don't like them either. But it is not their job to diagnose the car. The technician is responsible for that, including applicable bulletins.

Regarding the bulletin, it was never originally for this problem. It was for inaccurate fuel gauge problems, leading to a no start condition due to the car having no fuel but the gauge reading 1/2 tank. Techs were replacing pumps and tanks when, on some models, the float was getting caught on the wiring and plumbing in the tank. That is why prior approval was initiated. Not because it is common. The questions we have to fill out are all geared toward a no start condition due to lack of fuel, not the pressure bleeding back. It also applies to 2014 S60 with engine code 61.

 

Learned something new today. I have edited my original post to remove incorrect TJ. I guess my service manager was blowing smoke...I may have been a tad upset at the time

 

No problem I just didn't want the OP to go storming into the dealer demanding this and that when he doesn't have the correct info.

 

My car was diagnosed with a faulty o ring. They removed and replaced the VVT solenoid o ring. Apparently the o ring was not sealing properly, and the ignition hesitated as a result. I hope this thread didn't aggravate you guys. I appreciate your insight and suggestions, to keep my car running like it's one of the best ones out there.